Rubric: Business Skills - Information Technology
| Element |
1:Unacceptable |
2:Acceptable |
3:Excellent |
|---|---|---|---|
Operating System Navigation File management, file types & extensions, network connectivity, system management & maintenance. |
Unable to access or share electronic content; unable to connect a client PC | Uncomfortable with managing and sharing electronic content or using a client PC | Comfortable with sharing and managing electronic files, interfacing with a common operating system. Comfortable with various network connection methods. |
Electronic Communications Email composition and clients, instant messaging, social networking, netiquette, file collaboration and sharing. |
Poor netiquette including unprofessional practices, unfamiliar with common communication methods | Able to communicate and consume information electronically but not fluent in common collaboration and information management applications. | Comfortable with attaching files, maintaining a social presence, good netiquette and can communicate well electronically. |
Productivity Software Spreadsheet, word processing and presentation software competency |
Clumsy and poor presentation of information; in ability to demonstrate ability to use common productivity software to accomplish a task. | Uncomfortable with analyzing data, working with a spreadsheet or formatting a word document. | Comfortable with Excel formula syntax, word processing formatting and PowerPoint composition. |
Internet Use Security, phishing, social engineering, browsers types, URLs, hyperlinks, Add-Ins, content posting. |
Unable to consume content on the web without assistance. | Able to consume information on the web but not comfortable with sifting through the content or sharing content on the web. | Safe user of web resources; understands importance of source credibility; able to post and share content on the web and understands browser basics. |
Hardware & Software Hard drives, processors, memory, network cards, virus protection, malware, application version, installation and updates. |
Unable resolve common computing issues and unclear about configuration considerations for a PC. | Able to use a PC and can generally function with the PC but uncomfortable with troubleshooting general computing issues. | Understands basic components of a client PC, how those components affect performance, data and usability; comfortable with installing & updating applications, drivers and OS upgrades. |