CART (Communication Access Real Time Translation/Live Captioning)
Any virtual event that is open to the public should proactively request CART (Communication Access Real Time Translation) Services for Live Captioning. Requesting CART means that Student Accessibility Services will hire a live person to caption your event remotely while your event is taking place. The captions will be available to any participant joining your event. CART is the best option for making sure that your event is accessible to all viewers, including individuals who are Deaf or hard of hearing. Please note that auto-captions or “Live Captions” on Microsoft Teams are not a reliable or compliant substitute for CART.
CART Requests are best submitted through our CART Request Form at least five (5) business days in advance, though we will certainly do our best to accommodate requests on short notice.
Questions regarding CART Services should be directed to email@example.com
All live events that are recorded with the intention of being made publicly available for on-demand viewing, including events that have used CART, should send a recording of the video to firstname.lastname@example.org. Large files can be sent via UVM File Transfer. Because a real person creates the captions for CART, there can be errors that need to be corrected before a recording is made available for on-demand viewing. Having Student Accessibility Services create or edit captions for your event before it is posted will assure that the captions are accurate.
Captioning requests can generally be turned around in no more than three (3) business days, and videos should not be posted online without captions. Auto-generated captions, like those available on YouTube or in Microsoft Teams are not a reliable or compliant substitute for professional captions.
For videos being posted online through a streaming service like YouTube or UVM Streaming, we can provide a .srt file that can provide closed captioning for any video upload. Once the .srt file is uploaded with the video, any viewer can turn captions on or off at their own discretion.
Open captioned videos, which have the captions embedded directly on the video and cannot be turned off by the viewer, can also be provided, though this is generally not recommended as a best practice for most videos.
Questions regarding Captioning Services should be directed toward email@example.com
ASL Interpreter Services
Event coordinators, as well as any person attending an event or meeting, can request ASL Interpreters Services through our ASL Interpreter Request Form. ASL Interpreter requests are best submitted at least five (5) business days in advance, though we will certainly do our best to accommodate requests on short notice.
Questions regarding ASL Interpreter Services should be directed to firstname.lastname@example.org