Rubenstein School of Environment and Natural Resources

RSENR IT Services

The Rubenstein School has a committed support unit for IT Services. This includes support for your ongoing desktop and laptop needs as well as supporting our teaching and student labs.

Assistance

For assistance or to schedule an appointment with an RSENR IT Technician, please submit a footprint at:

https://footprints.uvm.edu/rsenr.html

RSENR IT Team

Seth O'Brien, IT Specialist
Ernest (Ernie) Buford, Research Specialist (teaching and student labs)

Office

Location: Room 203 Aiken Center
Phone: 656-0715
Hours: 8:30 AM to 4:00 PM Mon - Fri

In the event of an emergency contact:

Seth O'Brien, IT Specialist at 656-0715 or his cell at 802-745-8305
Rose Feenan, Assistant Dean for Business Operations at 656-3326

Forms, Procedures & Resources

Rubenstein School Social Media Sites
- RSENR Social Media Procedures (PDF)
- RSENR Social Media Site Request Form (PDF)
Rubenstein School Computer Replacement Policy (PDF)
Rubenstein School Email Listservs (PDF)

Support Provided by RSENR IT Services

Purchasing computers
Installing and using software
Hardware troubleshooting
Data backup and storage
Working with UVM's network
Printing at UVM
Liaising with other IT Professionals at UVM

If you are in need of IT support and we are not available, please call the UVM Helpline at 656-2604. The Computer Depot Clinic, located in Billings, is also available for immediate walk-in support during normal business hours 9:00 AM to 4:00 PM.