Service Operations Support (SOS)

Service Operations Support (SOS) is the center of communications and work control for Physical Plant. The SOS team receives and processes all Service Requests that are submitted into FAMIS by our campus customers. After a Service Request is submitted, the SOS team evaluates the request, confirms that the proper budget is responsible, and then assigns the work to the appropriate crew or zone within Physical Plant. The crew or zone then schedules the work based on priority level, and dispatches the necessary personnel to respond.

Contact the SOS team: or phone 802-656-2560

Name Title Phone Email
Jodi Barrows Office Support Generalist 802-656-8663
Tammy Duncan Office Support Generalist 802-656-8666

PPD Human Resources/Payroll

Our Human Resources/Payroll Coordinator oversees the recruitment and hiring process for all Physical Plant positions and manages payroll and the KRONOS time & attendance system for all Physical Plant employees.

Name Title Phone Email
Rebecca Myer HR/Payroll Specialist 802-656-2186

PPD Accounts Payable

PPD Accounts Payable is responsible for all accounting functions related to the Physical Plant. They handle all accounts payable, accounts receivable, utility payments, insurance claims, file extracts from FAMIS to PeopleSoft, distribution of postal and campus mail within PPD, sales tax reporting, P-card reconcilation, year-end closing and journal entries when needed. 

Contact our Accounts Payable staff:

Name Title Phone Email  
Mary Cannizzaro-Barton Financial Operations Specialist 802-656-1078

Materials Management Warehouse

The MMW team supports all other PPD crews with procurement and inventorying of supplies. MMW maintains a small warehouse of often-used materials at 284 East Avenue, and procures special order materials for delivery to the zones. MMW also reconciles fuel/fleet cards, and handles recordkeeping related to PPD vehicles, phones and cell phones.

Contact Materials Management: email or phone (802) 656-5729

Name Title Phone Email 
Lisa Bove MMW Supervisor 802-656-1073 email Lisa
Mary "Jane" Raftery Business Support Generalist 802-656-1089 email Jane
John Leduc Materials Specialist 802-656-5729  
Sidney Wright Stock Inventory Clerk 802-656-5729