Service Operations Support (SOS)

Service Operations Support (SOS) is the center of communications and work control for Physical Plant. The SOS team receives and processes all Service Requests that are submitted into FAMIS by our campus customers. After a Service Request is submitted, the SOS team evaluates the request, confirms that the proper budget is responsible, and then assigns the work to the appropriate crew or zone within Physical Plant. The crew or zone then schedules the work based on priority level, and dispatches the necessary personnel to respond.

Contact the SOS team: or phone 802-656-2560

Jodi BarrowsOffice Support
Tammy DuncanOffice Support

PPD Human Resources/Payroll

Our Human Resources/Payroll Coordinator oversees the recruitment and hiring process for all Physical Plant positions and manages payroll and the KRONOS time & attendance system for all Physical Plant employees.

Rebecca MyerHR/Payroll

PPD Accounts Payable

PPD Accounts Payable is responsible for all accounting functions related to the Physical Plant. They handle all accounts payable, accounts receivable, utility payments, insurance claims, file extracts from FAMIS to PeopleSoft, distribution of postal and campus mail within PPD, sales tax reporting, P-card reconcilation, year-end closing and journal entries when needed. 

Contact our Accounts Payable staff:

Mary Cannizzaro-BartonFinancial Operations

Materials Management Warehouse

The MMW team supports all other PPD crews with procurement and inventorying of supplies. MMW maintains a small warehouse of often-used materials at 284 East Avenue, and procures special order materials for delivery to the zones. MMW also reconciles fuel/fleet cards, and handles recordkeeping related to PPD vehicles, phones and cell phones.

Contact Materials Management: email or phone (802) 656-5729

Lisa BoveMMW Supervisor802-656-1073email Lisa
John LeducMaterials Specialist802-656-5729 
Sidney WrightStock Inventory Clerk802-656-5729