About Us
The Custodial Services department is responsible for the general cleaning and upkeep of campus building interiors encompassing over four million square feet of space in more than 140 buildings.
We are a diverse workforce that reflect the demographics of our campus community and our region. We employ 225 people representing 22 countries speaking 28 different native languages. Our teams’ efforts contribute greatly to the quality of life for students, faculty, staff, and UVM patrons alike. Our custodial staff are highly trained and skilled in using state-of-the-art cleaning equipment, technologies and solutions to accomplish our work effectively and sustainably.
What We Do
Our staff provide services ranging from routine and special request cleaning, to waste and recycling collection, to surplus property pickup and minor moving services.
Vision and Core Values
We lead our industry in customer satisfaction, professionalism, quality, sustainability, safety, and employee development while remaining fiscally responsible.
Guided by our commitment to diversity, social justice, and UVM's Our Common Ground, we value and embrace individual differences. Our empowered staff, continuous improvement, green initiatives, and environmental sustainability is the measure of our success.
We serve our customers with the "I CARE" spirit:
Integrity, Commitment, Accountability, Respect, Excellence
Our Continuous Improvement Achievements
- Rightsizing custodial equipment inventory
- Removed 250 pieces of outdated and outmoded equipment
- Over 1000 pieces of equipment tagged with QR codes and logged in IWMS
- Cleaning Industry Management Standards-Green Building (CIMS-GB) Certification with Honors
- Offering English language classes to our staff
- Ongoing partnership with United Way Working Bridges
- Enhanced custodial staff onboarding and training process
- Focus on Sustainability Efforts
- Transitioning from gas to electric vehicles
- Collaboration with UVM Engineering students to develop and test salt spreader
- We use recycled content products including tissue products, entryway floor matting and plastic bag liners.
- Preference for cold water chemicals to reduce energy consumption
Custodial Leadership Team
Gerald Coleman
Director
Mercy Hall
(802) 656-3385
Gerald.Coleman@uvm.edu
Guy Shane
Assistant Director and Area Manager of Academic/Admin
Mercy Hall
(802) 656-9299
Guy.Shane@uvm.edu
Mary Palin
Area Manager of UHDS/Athletics/Libraries
Mercy Hall
(802) 656-9832
Mary.Palin@uvm.edu
Caleb Gilbert
Training and Development Coordinator
Mercy Hall
(802) 656-1315
Caleb.Gilbert@uvm.edu
Sabrina Bateman
Business Manager
Mercy Hall
(802) 656-5402
Sabrina.Bateman@uvm.edu
Administrative Support Team
Nancy Burroughs
Office Program Support
(802) 656-8016
Nancy.Burroughs@uvm.edu
Thi Nguyen
Office Program Support
(802) 656-9457
Thi.Nguyen@uvm.edu
Supervisor List
Academic Zone
- Bich Doan, Bich.Doan@uvm.edu, 802-656-4214
- Gita Dhakal, Gita.Dhakal@uvm.edu, 802-656-4214
- Isa LaMothe, I.Lamothe@uvm.edu, 802-656-8038
- Bhagawat Poudyel, Bhagawat.Poudyel@uvm.edu, 802-656-4214
- Mike Wells II, Michael.Wells-II@uvm.edu, 802-656-4214
- Rob Prim, Robert.Prim@uvm.edu, 802-656-4214
- Senad Cicak, Senad.Cicak@uvm.edu, 802-656-4213
- Slavojka Avdibegovic, Slavojka.Avdibegovic@uvm.edu, 802-656-4214
Davis Center
- Domebera Somda, Dombera.Somda@uvm.edu, 802-656-5066
Recycling Team
- Emir Cicak, Emir.Cicak@uvm.edu, 802-656-8174
University Housing and Dining Services
- Carlos Olivero, Carlos.Olivero@uvm.edu, 802-656-9645
- Hermann Diaz, Hermann.Diaz@uvm.edu, 802-656-9104
- Enes Korajkic, Enes.Korajkic@uvm.edu, 802-656-2548
- Mediha Burazerovic, Mediha.Burazerovic@uvm.edu, 802-656-4160
- Francis Mabawidi, Francis.Mabawidi@uvm.edu, 802-656-4092
- Safari Pililo, Makuni.Wakahague@uvm.edu, 802-656-3078
General Contact Information
Phone: 802-656-3385
Email: Custodial.Services@uvm.edu
Office Location:
Custodial Services
Mercy Hall, Room 006
230 Colchester Ave
Burlington, VT 05405