For emergencies
For fire or life-safety emergencies
Dial 911 from any phone
For urgent maintenance needs
For urgent maintenance needs (e.g. floods, power outages)
If using an On-Campus phone:
Call 6-2560
If using an Off-Campus or mobile phone:
Call 802-656-2560
For routine maintenance and service requests
For routine maintenance and service requests
The most efficient way to request routine maintenance or services is to enter your details through the Planon Self-Service Portal. Please provide as much written detail with your request and it will automatically be routed to the appropriate maintenance team.
For general information inquiries
Physical Plant and maintenance related inquiries:
Email: sos@uvm.edu
Phone: 802-656-2560
Custodial service-related inquiries:
Email: Custodial.Services@uvm.edu
Phone: 802-656-3385
Planning, Design and Construction-related inquiries:
Email: arch@uvm.edu
Phone: 802-656-3291
Dig Safe
Always call Dig Safe before you dig in the ground!
Dial 811
For UVM Medical Center (UVMMC) Facilities Issues
The University of Vermont does not provide the building maintenance services for the UVM Medical Center (UVMMC) hospital facilities. If you're a University staff or faculty member working or teaching in a UVMMC-owned facility or office area, then please call UVMMC at 802-847-2756 or email the UVMMC facilities department (facilities.management@uvmhealth.org).
For City of Burlington Public Works Issues
For concerns about city streets and sidewalks, traffic signals or adjacent properties that are not a part of the University campus, please notify the City of Burlington Public Works department using their See Click Fix program.