The division of Enterprise Technology Services is dedicated to the delivery of the highest quality central IT infrastructure and support that the university can offer. Our teams are ready to help meet the IT needs of students, faculty & staff, and departments.

Our Mission

Enterprise Technology Services exists to partner with the University’s academic, administrative and research communities and affiliates to provide, support and protect a wide array of information technology solutions that enhance the student experience and advance the mission of the University.

Our Vision

To be a national leader among small research universities by orchestrating innovative technology solutions that have transformative impacts on teaching, learning and scholarship.

Our Departments:

Client Services | Tech Team | Computer Clinic | Computer Hardware Service | Classroom Technology Services

Enterprise Application Systems & Database Administration

The ETS department of Enterprise Application Services develops for and supports operational offices in their use of administrative software and business information systems, such as those used by the Registrar, Human Resources, and Student Financial Services offices. Together with Systems Administration and Architecture (SAA), EAS provides the tools and support that help to keep the university's administrative offices running.

Address:
113 Waterman
85 S Prospect St
Burlington, VT 05405

 

Interim Director

Susan Skalka

Staff

Diane EllingwoodMartin McLaughlinNancy Beck
Christian Behr (he/him)Justin Henry (he/him)Anne Marcoe
Ean BriereKristy Perry (she/her)Martha Wales
Caleb CousinsJeanne ChenowethJustin Banker
Kara "K Dubbs" Williams (she/her)Laura ScarpinatoMonika Hotaling
Maggie Caldwell (she/her)Rich Downing (he/him)Suzanne Trudeau
Katie SpaederCarol BradenLawrence Houston
Norman BrideauSandy KarkSunil Gorur
Yan Sun  

 

Information Security Office & Identity and Account Management

The Identity and Account Management (IAM) Office ensures appropriate access to UVM's information resources by managing authentication and authority systems and services. IAM can assist with NetIDs and passwords, Multifactor Authentication, and authorization to resources such as Exchange email and calendars, Virtual Private Networking (VPN), File Sharing, and guest accounts.

IAM — Accounts and Directory questions:
iam@uvm.edu

ISO — Security and Malware questions:
iso@uvm.edu

(802) 656-2006

Address:
234 Waterman
85 S Prospect St
Burlington, VT 05405

 

Director

Scott Carbee
Information Security Officer
Profile (UVM login required)

Team

Claire Dickey (she/her)
Info Security/Idenity Management Analyst
Profile (UVM login required)
Joshua Phillips (he/him)
Lead Info Security Analyst
Profile (UVM login required)
Nicholas Lawrence
Info Security/Idenity Management Analyst
Profile (UVM login required)

Systems Architecture & Administration

Systems Architecture & Administration (SAA) exists to provide expert technology guidance and to design, deploy, and maintain secure, reliable, and transformative information technology infrastructure that promotes world-class research, facilitates academic success, and ensures the integrity of business operations.

Address:
238 Waterman
85 S Prospect St
Burlington, VT 05405

Director

Mike Austin (he/him)
Chief Technology Officer
Profile (UVM login required)

Collaboration Services Team

Geoff Duke (he/him)
Collaboration Services Team Lead
Profile (UVM login required)
Peter Brooks (he/him)
Senior Systems Engineer
Profile (UVM login required)
Silas Mueller (he/him)
Systems Engineer
Profile (UVM login required)
Zach Bardesco (he/him)
Senior Systems Engineer
Profile (UVM login required)

Endpoint Management Team

Jonathan Trigaux
Endpoint Management Team Lead
Profile (UVM login required)
Ian Davis
Senior Systems Engineer
Profile (UVM login required)
Robert Bordeaux
Senior Systems Engineer
Profile (UVM login required)

Infrastructure Team

Kent Saunders
Infrastructure Services Team Lead
Profile (UVM login required)
Brian O'Donnell (he/him)
Senior Systems Engineer
Profile (UVM login required)
Roy Minton
Senior Systems Engineer
Profile (UVM login required)
Sarah Colby
Senior Systems Engineer
Profile (UVM login required)
Scott Dellinger
Senior Systems Engineer
Profile (UVM login required)
Willem Hunt (she/her)
Linux Systems Engineer
Profile (UVM login required)

Research Computing Team

Jim Lawson (he/him)
Research Computing Team Lead
Profile (UVM login required)
Bennet Fauber
Senior Research Computing Systems Engineer
Profile (UVM login required)
Katy Czar
Systems Engineer
Profile (UVM login required)
Mac Mansfield-Parisi (he/they)
Research Computing Systems Engineer
Profile (UVM login required)
Shelly Johnson (she/her)
Senior Research Computing Facilitator
Profile (UVM login required)
Terry Barrett (he/they)
Information Technology Professional Senior
Profile (UVM login required)
Travis Bartlett (he/him)
Senior Systems Engineer
Profile (UVM login required)

Telecommunications & Network Services

Coordinator and provider of all telecommunication and network services on and off campus for the University of Vermont.

The scope of responsibility includes, but is not limited to: all copper and fiber wiring infrastructure for both outside plant and building interiors whether within or between campus locations, all associated conduit systems and wiring rooms, and all aspects of the UVM data and voice network equipment. This also includes: Wiring Infrastructure, Wireless Network, Network Security, Internet Connectivity, and Voice Services

Telecommunications

Network Services

Website: www.uvm.edu/telcom

Address:
104 Southwick Hall
392 S Prospect St
Burlington, VT 05405

 

Director

Randy Spooner

Staff

Elaine MessierJerry ThorntonJoAnne Foell
Kevin FrazierLynne Z. MeeksWendy Coy (she/her)
Michael T. VoityDuane LaMottDuane LaMott Jr.
Michael HoldenMatthew PecoraroPaul Murphy

 

 

Our Postal Address

Enterprise Technology Services
University of Vermont
238 Waterman Building
85 South Prospect St.
Burlington, VT 05405
USA