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Uninstall PGP-Mac

Things to note when uninstalling PGP:

TECHNICIANS DO NOT DO THIS IN THE CDC UNLESS AN ETS TECH 4 OR ETS STAFF MANAGER REQUESTS THAT THE PROCEDURE BE DONE. UVM security policies involved indicate that we would only remove PGP under very specific circumstances (for example, in order to install a newer version, or to install another disk encryption product).

The procedure below may not work. If the “Uninstall” button is grayed out, it can mean that you haven’t decrypted your drive(s). Otherwise, instructions for alternate (more complicated) uninstallation methods can be found here:

http://www.symantec.com/business/support/index?page=content&id=TECH149057

1) The client must decrypt any encrypted drives. This can take a VERY long time (possibly 4-12 hours depending on the size of the hard drive). Due to the time required, and security concerns, disks will not be decrypted in the CDC under any circumstances. To decrypt a drive, open the PGP application, select the volume, and choose “Decrypt”. Note: this option will not appear if the drive selected is NOT encrypted. You must select the specific VOLUME on the Mac (the named hard drive) to activate the window that offers the Decrypt button (upper right).

2) Once all drives are decrypted, open PGP and pull down the “PGP” menu. (shown to the left below)

3) Click the “Uninstall” option under PGP in the drop down list.

4) Click the “Yes” button after reading the warning message.

5) Enter your computer’s administrator password. This is NOT your PGP password. It is the password you use to install applications.

5) Click “Quit” and PGP has been uninstalled.

PGP uninstall

 

If you have difficulty or require assistance, call the UVM computing Helpline at 656-2604 or email helpline@uvm.edu.

 

 

 

 

 

 

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