Duo Multi-Factor Authentication

1. Your smartphone needs to be connected to the internet.

   On Campus?

   Click here for instructions on connecting your phone or tablet to the UVM Wireless Network.

   1. Visit https://account.uvm.edu/multifactor and enter your UVM NetID and password, if prompted.

      If you’ve previously enrolled a device in Duo, you may receive a prompt asking you to use your currently enrolled MFA device(s) to access this page. If none of your second factor devices are available, please contact the UVM Tech Team.

   2. Click Activate/Manage Duo Security.
      
      
   3. Click Add Device.
      
      
   4. Select Mobile for the type, choose the appropriate platform, enter your phone number (with area code), enter a nickname for your phone, then click Add Device.
      
      
2. You will receive two sms text messages. The first message contains a link to download and install the Duo app on your device. Follow that link and install the app if you haven’t already installed it.
   • If you have not already installed Duo, you can click this link to launch your App Store (iOS) or Google Play store (Android) to install the app.
     
     
   • Once your device’s App Store (iOS) or Google Play store (Android) has launched, click the “Get” or “Install” button to download and install the Duo Mobile app. The Duo mobile app uses Push notifications. If prompted, you should “Allow Push Notifications” in order to use the Push authentication method.
     
     
3. When the Duo mobile app installation completes, open the second sms text message you’ve received. This message provides a link which will activate your Duo mobile app for use with your UVM account.
   • Click the link to activate your Duo mobile app.
     
     
   • Your phone may ask for your permission to open the Duo mobile app. If prompted, tap the “Open” button. (If you receive a prompt asking whether to open the link in Duo or your web browser, choose Duo.)
     
4. You should now have successfully activated your Duo mobile app.
   
   

The following steps will guide you through enrolling your iPad or Android tablet in Duo Security for Push and passcode authentication.

1. Your tablet needs to be connected to the Internet.
   On Campus?

   Click here for instructions on connecting your phone or tablet to the UVM Wireless Network.

2. Navigate to your tablet’s App Store (iOS) or Google Play Store (Android). Search for the Duo Mobile app and install it on your device. If prompted, you should Allow Push Notifications. When the app is installed, proceed to step 3.
   
3. Visit https://account.uvm.edu/multifactor and enter your UVM NetID and password, if prompted.

   If you’ve previously enrolled a device in Duo, you may receive a prompt asking you to use your currently enrolled MFA device(s) to access this page. If none of your second factor devices are available, please contact the UVM Tech Team.

   • Click Activate/Manage Duo Security.
     
     
   • Click Add Device button.
     
     
   • Select Other/Non-phone as the type, choose the appropriate platform, enter a nickname for your tablet, then click Add Device.
     
4. A QR code will appear on the following screen. This code will be used to link your Duo Mobile device with your UVM account.
   
   • In the Duo Mobile app on your tablet, tap the icon in the upper right corner. Tap Allow if Duo Mobile asks for permission to access your camera. The camera is used to scan the QR code.
     
   • Point your tablet’s camera at the QR code to associate your UVM account with the Duo Mobile app.
     
5. You should now have successfully activated your Duo mobile app.
   

The following steps will guide you through enrolling your cell phone in Duo Security for SMS authentication.

1. Visit https://account.uvm.edu/multifactor and enter your UVM NetID and password, if prompted.

   If you’ve previously enrolled a device in Duo, you may receive a prompt asking you to use your currently enrolled MFA device(s) to access this page. If none of your second factor devices are available, please contact the UVM Tech Team.

2. Click Activate/Manage Duo Security.
   
   
3. Click Add Device.
   
   
4. Select Mobile as the type, choose Unknown for platform, enter your phone number (with area code), enter a nickname for your phone, then click Add Device.
   
   
5. Your phone should now have been properly added to the Duo Security system.

1. Visit https://account.uvm.edu/multifactor and enter your UVM NetID and password, if prompted.

   If you’ve previously enrolled a device in Duo, you may receive a prompt asking you to use your currently enrolled MFA device(s) to access this page. If none of your second factor devices are available, please contact the UVM Tech Team.

2. Click Activate/Manage Duo Security.
   
   
3. Click Add Device.
   
   
4. Select Landline as the type, enter your phone number (with area code), your phone extension enter a nickname for your phone, then click Add Device.
   You must enter a 10 digit phone number including the area code.

   
   
   

5. That’s it! You’ve successfully enrolled your Landline phone for use with Duo Security.

Off-line passcodes are to be used when you need to provide an additional authentication factor but are unable to use other methods.

1. Visit https://account.uvm.edu/multifactor and enter your UVM NetID and password, if prompted.

   If you’ve previously enrolled a device in Duo, you may receive a prompt asking you to use your currently enrolled MFA device(s) to access this page. If none of your second factor devices are available, please contact the UVM Tech Team.

2. Click Activate/Manage Duo Security.
   
   
3. Click Generate Offline Codes.
   
   
4. Print out this list of codes and keep it in a safe place. You should treat these codes as if they were a $100 bill. Codes must be used in the order they are listed. Once you’ve used a code it will no longer work, cross out any used codes to help keep track of which have been used.
   

A YubiKey is a small device that resembles a USB flash drive, plugged into the computer you are using to access a Duo protected service. Pressing the button on the key provides the second factor to the service allowing you access.

1. Enter your UVM NetID and password as normal, then click Login.
   
   
2. Click Push to receive a (no-cost) push notification on your device.
   
3. Open the Duo Mobile app on your device, then tap Request Waiting. Tap to Respond… toward the top of the screen.
   
   
4. Tap Approve. You should be logged into the Duo-protected service after a few moments.
   
   

1. Enter your UVM NetID and password as normal, then click Login.
2. In the Duo Mobile app on your smart phone or tablet, tap on University of Vermont to view a six-digit passcode.
   
3. Enter the passcode generated by your Duo Mobile app in the Passcode field, then press the Enter key.

Open a web browser and navigate to a UVM web service protected by Duo multi factor authentication. In this example, we’ll be logging into PeopleSoft.

1. Enter your UVM NetID and password as normal, then click Login.
   
2. Click Text. You should only need to click this option once.
   
   Not seeing the Text option

   Click the I Can’t Push to this device checkbox to see additional, non-push options.
   

3. You will receive an SMS text message with a list of codes.
   Not receiving the codes?

   If it has been more than a minute and you still have not received a text with your SMS passcodes, please ensure you have good cell service and can otherwise receive text messages.
   Avoid clicking the Text option again – this will generate a new set of passcodes, rendering previous passcodes invalid.

   
   
   

   Codes can only be used once

   You will received 10 SMS passcodes separated by a space. Please keep track of which codes you have used – they can only be used once.

4. Enter one of the codes into the Passcode field, then press the Enter key.

1. Enter your UVM NetID and password as normal, then click Login.
   
2. Click Call under the appropriate device.
   
3. Answer the call on your selected device, then approve the login request by pressing any key on the phone’s number pad. You should now be successfully logged in.

1. Enter your UVM NetID and password as normal, then click Login.
   
2. Enter one of your Backup Access Codes in the Passcode field, then hit the Enter key.
   

1. Enter your UVM NetID and password as normal, then click Login.
2. Insert your YubiKey into a USB-port, then touch the brass contact.
   
3. Your YubiKey will automatically insert a string of characters which will serve as the second-factor for accessing the Duo protected service you’re logging into. You should then be successfully logged in.