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The Tech Team serves as the main entry point for all IT support issues at the University of Vermont. Tech Team support services are available to all UVM affiliates, which includes current Students, Faculty, and Staff.

There is a significantly increased demand on Tech Team support services this semester.

We respectfully request that those with support requests not related to academic success or classrooms submit a ticket or email helpline@uvm.edu rather than calling, as this will help us to more efficiently respond to your (and everyone else’s) requests.

We will get back to you as soon as possible. Thank you for your patience.

Walk-in software and hardware support from the Computer Clinic is closed until further notice.

This adjustment to our support offerings is intended to more effectively and safely meet the needs of the UVM community (especially concerning Hybrid/Online Course Delivery) at this time.

If you are in need of support, please call or submit a ticket and we will attempt to resolve your technical issues remotely. Appointment based drop-offs for limited issues may be scheduled as needed.

Get things started by submitting a help request or contact the Tech Team Help Line at helpline@uvm.edu or by phone at (802) 656-2604.

Hours of Operation

Help Line — (802) 656-2604 Computer Clinic — Ira Allen Chapel, i-117
Monday – Friday – 8am to 9pm Monday – Friday – 8am to 4pm – Appointment ONLY
Call the Help Line or submit a ticket to schedule
Saturday – CLOSED Saturday – CLOSED
Sunday – 4pm to 9pm Sunday – CLOSED
Closed on Posted UVM Holidays