UVM Enterprise Technology Services maintains several services for file storage. Among these services are the Zoo Unix environment, available to students and employees, as well as a service hosted on Windows servers and integrated with the CAMPUS Active Directory domain, available to employees only.
The instructions in this article focus on connecting to the Zoo Unix environment and Windows Shared Drive, but there are several other more specialized storage services, such as Research Storage or UVM’s Silk Web Hosting. UVM also offers up to a terabyte of storage OneDrive cloud storage to active students, staff, and faculty, as well as SharePoint Online for collaboration.
Access from the Web
WebFiles
Webfiles is available to current Students, Faculty, and Staff, and allows you to access your Shared, MyDocs, and Zoo files from the web. A VPN connection is not required.
- Visit https://webfiles.uvm.edu, and sign in with your NetID and password
- Your network folders will appear in the left pane of the browser.
Access from Windows
Shared Folder (Windows 10)
- Press the + E keys on your keyboard to open the file explorer.
- Select This PC, and then click on the Computer tab. From the toolbar that appears, click on Map network drive.
- Select an available drive letter from the drop-down menu, and then enter the following folder address: \\files.uvm.edu\shared
- You’ll be prompted for your credentials – pay special attention to the username format, being sure to include CAMPUS\ before your NetID.
- After authenticating, your shared folders will appear in the file explorer.
Shared Folder (Windows 11)
- Press the + E keys on your keyboard to open the File Explorer
- Select This PC on the left side on the window
- Click the three dots on the toolbar to view more options, and then select Map network drive
- Select an available drive letter from the drop-down menu, and then enter the following folder address: \\files.uvm.edu\shared
- Make sure that both “Reconnect at sign-in” and “Connect using different credentials” are checked, and then click Finish to bring up a prompt to enter your credentials
- Enter your NetID and password, check the box labeled Remember my credentials, and click OK
- You should now see Shared Drive under Network Locations in This PC
MyDocs Folder
Access to MyDocs is provisioned for current UVM employees.
- Press the + E keys on your keyboard to open the file explorer.
- Select This PC, and then click on the Computer tab. From the toolbar that appears, click on Map network drive.
- Select an available drive letter from the drop-down menu. Enter the Folder address \\files.uvm.edu\home\your_netid
- You’ll be prompted for your credentials – pay special attention to the username format, being sure to include CAMPUS\ before your NetID.
- After authenticating, your MyDocs folder will appear in the file explorer.
Zoo
- Press the + E keys on your keyboard to open the file explorer.
- Select This PC, and then click on the Computer tab. From the toolbar that appears, click on Map network drive.
- Select an available drive letter from the drop-down menu. Enter the Folder address \\zoofiles.uvm.edu\your_netid
- You’ll be prompted for your credentials – pay special attention to the username format, being sure to include CAMPUS\ before your NetID.
- After authenticating, your Zoo folder will appear in the file explorer.
Zoo via FileZilla (sftp)
- If you don’t yet have FileZilla, download it from software.uvm.edu
- Launch the FileZilla application.
- Click File in the top right corner, and select Site Manager
- Create a New Site, then enter the following additional details under the General tab, and click Connect
Protocol: SFTP
Host: zoo.uvm.edu
Port: 22
Logon Type: Interactive
User name: your_netid
- Enter your NetID password when prompted, then click OK
- Determine which Duo device to use and enter in the associated number. You can also simply enter a generated code. Click OK.
Silk via FileZilla (sftp)
- If you don’t yet have FileZilla, download it from software.uvm.edu
- Launch the FileZilla application
- Enter the connection settings:
File protocol: SFTP
Host name: w3.uvm.edu
Port number: 22
User name: your_netid
Password: your netid password
- Click Quickconnect
Netfiles
- Press the + E keys on your keyboard. This will open the file explorer.
- Select This PC, then click on the Computer tab. From the toolbar that appears, click on Map network drive.
- Select an available drive letter from the drop-down menu. Enter the Folder address \\netfiles02\name-of-share
- When prompted for credentials, you’ll need to enter your Username in a specific format. You need to specify the domain with CAMPUS
- After authenticating, your Netfiles share will appear in the file explorer.
Access from macOS
Shared Folder
MyDocs Folder
Access to MyDocs is provisioned for current UVM employees.
- Click Go and select Connect to Server
- Enter the MyDocs server address: smb://files.uvm.edu/home/your_netid then click Connect
- Enter your UVM NetID and password, then click Connect
- Upon entering your credentials, you should have access to your network folder
Zoo
Zoo via FileZilla (sftp)
- If you don’t yet have FileZilla, download it from software.uvm.edu
- Launch the FileZilla application.
- Click File in the top right corner, and select Site Manager
- Create a New Site, then enter the following additional details under the General tab, and click Connect
Protocol: SFTP
Host: zoo.uvm.edu
Port: 22
Logon Type: Interactive
User name: Your NetID
- Enter your NetID password when prompted, then click OK
- Determine which Duo device to use and enter in the associated number. You can also simply enter a generated code. Click OK.
Silk via FileZilla (sftp)
- If you don’t yet have FileZilla, download it from software.uvm.edu
- Launch the FileZilla application.
- Enter the following connection settings:
Hostname: w3.uvm.edu
Username: your NetID
Password: your NetID password
Port: 22
- Click Quickconnect
Zoo via Fetch (sftp)
- Launch the Fetch application
- Enter the following connection settings:
Hostname: zoo.uvm.edu
Username: your NetID
Password: your NetID password
- Enter either an existing Duo code OR a number representing your desired method of multifactor authentication, then click OK.
- Complete the Duo authentication prompt matching your entry above.
Silk via Fetch (sftp)
Netfiles
Access from Linux
Address Paths
Shared
cifs://files.uvm.edu/shared
MyDocs
cifs://files.uvm.edu/home/your_netid
Zoo
cifs://zoofiles.uvm.edu/your_netid
Netfiles
cifs://netfiles02/nameOfShare
Disconnecting a Network Drive
Windows 11
Troubleshooting
Shared drive folders are empty after upgrading to macOS Ventura
If you’ve recently upgraded to macOS Ventura, you may have to disconnect your shared drive and then re-connect using the new address. Older macOS versions worked with cifs://files.uvm.edu/shared, but Ventura requires smb://files.uvm.edu/shared in order to see folder contents.