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  3. Add a UVM Email Account to Your Device

Add a UVM Email Account to Your Device

The University of Vermont utilizes Microsoft Exchange as our primary email, calendaring, contacts, scheduling, and collaboration platform. All current UVM affiliates with an active NetID account are provisioned with Exchange access.

The guides below will walk you through the process of adding your UVM Exchange account to various devices and mail clients. You can also access your UVM email from any web browser by visiting mail.uvm.edu

Windows 

Outlook for Microsoft 365

  1. Open the Outlook application
  2. If this is your first time launching Outlook, you should be automatically prompted to enter your email address
    Not getting the prompt?

    If Outlook does not automatically prompt you to add an account, you can click File and then find + Add Account under Account Information.


  3. Enter your email address in the format of NetID@uvm.edu and click Connect
    Email address format matters

    Using the firstname.lastname@uvm.edu email address format may result in errors. Please enter your address in the NetID@uvm.edu format instead.


  4. If required, proceed through the normal Duo MFA prompts
    You do not need to remember the device for 7 days

    After completing this setup, you should not be regularly prompted to re-enter your credentials unless they change, even if the box is left unchecked.


  5. Click OK to allow Windows to use these same credentials to sign into other Microsoft 365 services
  6. Your account should now have been added successfully
  7. You can either add another account, or click Done to finish

Outlook 2019

  1. Open the Outlook application. If this is the first time launching Outlook, you’ll automatically be prompted to enter your email address. You can also add accounts via the File –> Account Settings menu.
  2. Enter your email address in the NetID@uvm.edu format, then click Connect.

    Please note, using firstname.lastname@uvm.edu when setting up your account may result in errors. Please enter your email address in the NetID@uvm.edu format.


  3. Click on Exchange as your account type.
  4. Enter your NetID password, then click OK.
  5. Click OK to complete the account setup wizard.

Outlook 2016

  1. Open the Outlook 2016 application.
  2. If this is your first time launching Outlook, you’ll receive a prompt to add an email account. You can also add accounts via the File –> Account Settings menu.
  3. Choose to add an email account, then click Next.
  4. Enter your UVM account information. The E-mail Address should be entered in NetID@uvm.edu format. Enter your NetID password in the Password fields, then click Next.

    Please note, using firstname.lastname@uvm.edu when setting up your account may result in errors. Please enter your email address in the NetID@uvm.edu format.


    • You may receive an additional prompt for your NetID password. If you do, enter your NetID password and choose the Remember my credentials checkbox, then click OK.
  5. Click Finish to complete the account setup wizard.

macOS 

Outlook

  1. Open the Microsoft Outlook application.
  2. If this is your first time launching Outlook, you’ll receive a prompt to enter your email address. Enter your UVM email address in NetID@uvm.edu format. You can also add accounts from the Outlook –> Preferences –> Accounts menu.
  3. On the Exchange account settings screen, enter the following information:
    Method: Username and Password
    Email Address: NetID@uvm.edu
    Domain\username: NetID@uvm.edu
    Password: your_uvm_netid_password
    After entering your account information, click on Add Account.

    Please Note

    It is critical that you enter your NetID@uvm.edu in both the Email Address and Domain\username fields. Entering firstname.lastname@uvm.edu or just your NetID will result in errors.


  4. Your UVM Exchange account is now added to the Outlook mail client. Click the Done button to exit the account setup wizard.

Mail

  1. Open the Mail application
  2. From the Mail menu, select Add Account
  3. Choose Microsoft Exchange as the account provider, and then click Continue
  4. Enter your full name and your UVM email address in the NetID@uvm.edu format, and then click Sign In
    Email address format matters

    Using the firstname.lastname@uvm.edu email address format may result in errors. Please enter your address in the NetID@uvm.edu format.


  5. Click Sign In again
  6. If required, proceed through the normal Duo MFA prompts
    You do not need to remember the device for 7 days

    After completing this setup, you should not be regularly prompted to re-enter your credentials unless they change, even if the box is left unchecked.


  7. Select the content you’d like to sync with your Mail client, and then click Done

You’ve successfully added your UVM Exchange account to your Apple Mail client.

Phones and Tablets 

Not sure if you're on Exchange Online or on-premises Exchange?

All users can sign in to Outlook on the Web at mail.uvm.edu, but Exchange Online users will be redirected to Microsoft’s outlook.office.com service after signing in.

iOS

Outlook (Exchange Online)

  1. Search for and install Outlook from the app store, then open the app.
  2. Enter your UVM email address, then click Add Account to be redirected to the UVM sign-in screen.
  3. Enter your UVM NetID and password
  4. If required, proceed through the normal Duo MFA prompts.
    You do not need to remember the device for 7 days

    After completing this setup, you should not be regularly prompted to re-enter your credentials unless they change, even if the box was left unchecked.


  5. Tap Maybe Later to proceed to your inbox.
  6. You should now begin to see your inbox populate. It may take some time for all of your emails and folders to appear.

Outlook (On-Premises Exchange)

You can now add your UVM email account to the Outlook mobile app.

The Outlook app is more feature rich than the default iOS Mail app, and will offer an interface and experience more consistent with the Outlook on the Web and desktop Outlook applications.

  1. Install the Microsoft Outlook app from the App Store, then open it.
  2. Enter your UVM email address in NetID@uvm.edu format, then click Add Account.

    Please note, using firstname.lastname@uvm.edu when setting up your account may result in errors. Please enter your email address in the NetID@uvm.edu format.


  3. Toggle the Use Advanced Settings to display additional settings.
  4. Use the following settings:
    • Email address: your_netid@uvm.edu
    • Password: your UVM NetID password
    • Description: UVM
    • Server: activesync.uvm.edu
    • Domain: campus
    • Username: your NetID
    • Tap the Sign In button to add your UVM account

  5. Click Maybe Later to proceed to your inbox.
  6. You’ve successfully added your UVM Exchange Account. Note: it may take a few moments for your emails to download.

Mail - Default iOS App (Exchange Online)

This guide was created on a device running iOS 11. Before proceeding, ensure your iPhone or iPad device has an active connection to the Internet.

  1. Open the Settings app and tap on the Mail menu.
  2. From the Mail menu, select Accounts
  3. Tap on Add Account.
  4. Tap on the Microsoft Exchange option.
  5. In the “Email” field, enter your UVM email address in NetID@uvm.edu format. In the “Description field, enter “UVM“, then tap “Next“.

    Please note, using firstname.lastname@uvm.edu when setting up your account may result in errors. Please enter your email address in the NetID@uvm.edu format.


  6. You’ll receive a prompt asking if you’d like to sign in to your Exchange account using Microsoft. Tap the “Sign In” option.
  7. Sign in with your UVM NetID and password.
  8. If prompted, proceed through the normal Duo MFA prompts
    You do not need to remember the device for 7 days

    After completing this setup, you should not be regularly prompted to re-enter your credentials unless they change, even if the box was left unchecked.


  9. You’ll be asked to choose which items you’d like to sync with your device. ETS recommends leaving all toggles switched “On”. When you’ve finished adjusting your sync settings, tap Save.

That’s it! You’ve successfully added your UVM Exchange account to your iOS device.

Mail - Default iOS App (On-Premises Exchange)

This guide was created on a device running iOS 11. Before proceeding, ensure your iPhone or iPad device has an active connection to the Internet.

  1. Open the Settings app and tap on the “Mail” menu.
  2. From the Mail menu, select Accounts
  3. Tap on Add Account.
  4. Tap on the Exchange option.
  5. In the Email field, enter your UVM email address in NetID@uvm.edu format. In the Description field, enter “UVM“, then tap Next.

    Please note, using firstname.lastname@uvm.edu when setting up your account may result in errors. Please enter your email address in the NetID@uvm.edu format.


  6. You’ll receive a prompt asking if you’d like to sign in to your Exchange account using Microsoft. Tap the Sign In option.
  7. In the Password field, enter your UVM NetID password, then tap Next.
  8. You’ll be asked to choose which items you’d like to sync with your device. ETS recommends leaving all toggles switched “On”. When you’ve finished adjusting your sync settings, tap Save.

That’s it! You’ve successfully added your UVM Exchange account to your iOS device.

Android

Outlook (Exchange Online)

  1. Search for and install Outlook from the Play Store, and then open the app
  2. Tap Add Account
  3. Enter your UVM email address in the format NetID@uvm.edu and tap Continue
  4. Sign in with your UVM NetID and password
  5. If prompted, proceed through the normal Duo MFA prompts
    You do not need to remember the device for 7 days

    After completing this setup, you should not be regularly prompted to re-enter your credentials unless they change, even if the box was left unchecked.


  6. Tap Maybe Later to proceed

You should now begin to see your inbox populate. It may take some time for all of your emails and folders to appear.

Outlook (On-Premises Exchange)

You can now add your UVM email account to the Outlook mobile app.

The Outlook app is more feature-rich than the default Gmail app, and will offer an interface and experience more consistent with the Outlook on the Web and desktop Outlook applications.

  1. Install the Microsoft Outlook app from the Play Store.
  2. Open the Microsoft Outlook app, and tap Get Started.

  3. Enter your UVM email address in NetID@uvm.edu format.

    Please note, using firstname.lastname@uvm.edu when setting up your account may result in errors. Please enter your email address in the NetID@uvm.edu format.



    • Outlook may find existing Email accounts on your device. If your UVM account is among these accounts, ensure the account is checked, then tap Add Accounts, and log in as requested.
  4. Enter the following settings:
    • Email Address: NetID@uvm.edu
    • Server: activesync.uvm.edu
    • Domain\Username: campus\netid
    • Password: your_UVM_netid_password
    • Description: UVM
  5. Click SKIP to proceed to your inbox.
  6. You’ve successfully added your UVM Exchange Account. Note: it may take a few moments for your emails to download.

Gmail (Default Android App)

Some Android devices may have slightly different menus and settings when adding an Exchange account. However, in general the process should be similar enough to follow the steps outlined here.

  1. Open the Settings app on your Android device.
  2. Scroll down and tap on the User & accounts settings option.
  3. Scroll down to the Add account option.
  4. From the list of account types, select Exchange.
  5. Enter your UVM email address in NetID@uvm.edu format. Then tap Next.

    Please note, using firstname.lastname@uvm.edu when setting up your account may result in errors. Please enter your email address in the NetID@uvm.edu format.


  6. Enter your UVM NetID password. Then tap Next.

    • You may receive a Redirect Request prompting for permission to send account info to uvm.edu/autodiscover, tap OK.
  7. Account configuration should complete automatically. Tap Next to continue.
    NOTE:

    If your account information is not configured automatically, please try re-entering your password and/or check your Internet connection.



    • You may receive a Remote Administration request, tap OK.
    • Allow remote security features by scrolling down to and tapping on Activate this device admin app.
  8. Tap Next to complete the setup process. You have successfully added your UVM Exchange email and calendar account to your Android device.

Updated on May 23, 2023

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