ETS file transfer service

Downloading WinSCP and Accessing your UVM Zoo Files: Windows only*

How to download, and install WinSCP. The program WinSCP is used to access your UVM Zoo files and folders. Read more [...]

Recovering Data with Drive Savers

ETS recommends contacting Drive Savers, 1-800-440-1904 if the recovery options described in the article about data back up and recovery were not successful. Information about Drive Savers, as of January 2011: Let them know you are a UVM affiliate, Discount code: DS82010 they can provide a quote via e-mail Refer to dust size chart -Even a single grain of dust can ruin a drive Conforms to Federal Cleanroom Standards: Includes ISO14644-1:1999E, IEST-RP-CC-012.1 and Federal 209 E. Class 1-compatible Read more [...]

Data Backup Services at the Carry-in Center

The UVM Tech Team Carry-in Center is staffed by students trained and managed by IT Professional staff in ETS (Enterprise Technology Services) Contact: techmgmt@uvm.edu In the process of correcting any problems with computer hardware or software, there is a potential for data loss. Faculty and Staff should meet with an ETS Client Services IT Professional or your College IT support team before requesting service in the Carry-in Center if any data is on the computer that requires service. Regular Read more [...]

Recovering UVM Silk and Zoo Files and Folders on Windows

Windows: Recovering Silk and/or Zoo files on a Windows This guide offers instructions for how to recover lost files or folders for UVM's Silk and Zoo servers.  You will only be able to recover files and folders that have been backed up by the server between 3 months prior to the recovery attempt, and 24 hours before the recovery attempt. This means that files and folders created and deleted in the same day are not recoverable. Additionally, any changes that have not been backed up by the Read more [...]

Recovering UVM Silk and Zoo Files and Folders on MacOS

Macintosh OSX: Recovering Silk and/or Zoo files on a MacOS machine. This guide offers instructions for how to recover lost files or folders for UVM's Silk and Zoo servers.  You will only be able to recover files and folders that have been backed up by the server between 3 months prior to the recovery attempt, and 24 hours before the recovery attempt. This means that files and folders created and deleted in the same day are not recoverable. Additionally, any changes that have not been backed Read more [...]