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  3. Adding your CATcard to Apple Wallet on iPhone or Apple Watch
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  3. Adding your CATcard to Apple Wallet on iPhone or Apple Watch

Adding your CATcard to Apple Wallet on iPhone or Apple Watch

The University of Vermont is bringing the exciting experience of adding the CATcard to Apple Wallet on the iPhone and Apple Watch.

With this feature, students, faculty, and staff can use an iPhone anywhere a CATcard is accepted on and off-campus to access buildings, attend campus events, and make payments.

Simply tap your iPhone or Apple Watch at the same reader where you would use your physical CATcard. You don’t have to wake the device or open an app. The CATcard office has positioned a sticker on the readers to give you a target.

 

Adding your CATcard to Apple Wallet

iPhone

Requirements

  • iPhone 6s, 6s Plus, SE or newer
  • iOS 13 (and watchOS 6 if using an Apple Watch)
  • Apple ID signed into iCloud
  • You must be enrolled in Duo Multifactor Authentication
  • Your UVM CATcard

  1. Open the App Store on your iPhone.
  2. Search for the GET Mobile app. Then tap “GET” to install the app. You may receive a prompt to enter your Apple ID credentials or to verify the install with Face ID or Touch ID.
  3. Open the GET Mobile app.
  4. Scroll down to “University of Vermont – CATcard Service Center“, then tap “Continue“.
  5. Login with your UVM NetID and password.
  6. If your device is enrolled in Duo mobile, you will be asked to confirm the login using one of your enrolled devices.

    • If you have not enrolled a device in Duo mobile, you will receive a prompt asking you to do so. More information on enrolling a device in Duo mobile can be found here.
  7. After logging in, you’ll receive a prompt to create a PIN.
  8. Choose whether or not you’d like to allow notifications from the GET Mobile app.
  9. Tap the “Add to Apple Wallet” button. This will add your CATcard to the Wallet app on your iPhone.
  10. Confirm that you’d like you add your CATcard to Wallet by tapping “Next“.
  11. Agree to the Terms and Conditions, then tap Done to complete the process.
    • It may take up to a minute or more for your card to add to Apple Wallet (depending on your network connection, etc)
  12. Your CATcard will appear in your Wallet app. See the “Using your CATcard on campus” guide below for information on how to use your CATcard to access Reshalls, pay with meal points, and more.

Apple Watch

Requirements

  • Apple Watch Series 3 or higher
  • The latest version of watchOS

This guide assumes that you have already added your CATcard to the Wallet app using the iPhone guide above.

  1. Open the GET Mobile app on your iPhone
  2. Tap the “Add to Apple Watch” button.

Using your CATcard in Apple Wallet

Using your CATcard on campus

You can use your CATcard card on your iPhone or Apple Watch wherever you use your physical CATcard. Access your Reshall, office building, or library, buy food at campus cafés, and pay for books and supplies at campus stores.

With Express Mode turned on

Express Mode is turned on by default when you add your CATcard to Wallet.

Hold the top of your iPhone or the display of your Apple Watch within a few centimeters of the middle of the card reader until you feel a vibration. You’ll see Done and a checkmark on the display.

Your iPhone or Apple Watch must be turned on, but it doesn’t have to be connected to a network. You don’t need to validate with Face ID, Touch ID, or your passcode, and you don’t need to wake or unlock your device or open an app.

On iPhone XS, iPhone XS Max, and iPhone XR, Express Cards with power reserve is available for up to five hours when your iPhone needs to be charged. You can press the side button to check if Express Cards are available when your iPhone needs to be charged. Doing this often may significantly reduce the power reserve for Express Cards. If you choose to power off your iPhone, this feature will not be available.

Express Mode isn’t available on iPhone 6s, iPhone 6s Plus.

With Express Mode turned off

On iPhone, use Face ID, Touch ID, or your passcode to authenticate. Then hold the top of your iPhone within a few centimeters of the contactless reader until you see Done and a checkmark on the display.

On Apple Watch, double-click the side button to access your cards, and swipe to select your ID card. Then hold the display up to the card reader.

Check your CATcard account balance

To see your CATcard account balances on your iPhone:

You can view your Dining Points and CAT$cratch balance right from your iPhone or Apple Watch.

  1. Open the Wallet app.
  2. Choose your card. You’ll see up to three account balances on the front of your ID card.
  3. If you want to see more balances, tap the three dots in the upper right.
  4. If you’ve added your card to your Apple Watch, you can see account balances in the Apple Watch app on your iPhone or in Wallet and Apple Pay on your Apple Watch.

Locate your CATcard number in Apple Wallet

  1. Open the Wallet app.
  2. Tap the 3 dots in the upper right
  3. Your ID# 21733 number will be located near the bottom of the screen.

FAQs

I am not having success adding my CATcard to Apple Wallet. Who can help me?

Contact the UVM Tech Team:

  • Submit a Help Ticket – please include specific error messages, or details on where you’re getting stuck (this will help us resolve your issue quickly!)
  • Visit our Computer Clinic – Ira Allen Chapel rm i-117.
    • Monday – Friday 8am – 4:30pm

How do I verify my Apple Watch device version?

The Series # for your Apple Watch can be found on the back of the Watch.

Note: Apple Watch Series 1 and 2 are currently not eligible for this program.

How do I verify and/or update my Apple Watch software version?

Instructions can be found at:

What is 'Express Mode'?

With Express Mode enabled you don’t need to validate with Face ID, Touch ID, or your passcode, and you don’t need to wake or unlock your device or open an app. Express Mode is enabled by default when you add your CATcard to Wallet.

How do I enabled or disable 'Express Mode'?

When you add your CATcard to Wallet, Express Mode is turned on by default. If you don’t want to use Express Mode, you can turn it off.

  1. Open the Wallet app
  2. Tap your CATcard
  3. Tap the three dots in the upper-right corner, then tap the Express Mode on/off toggle switch.

Is Express Mode supported on the iPhone 6s and 6s Plus?

No, but see next question below for access information.

With an iPhone 6s and 6s Plus, how do I access my CATcard?

To access your CATcard on  iPhone 6s and 6s Plus, SE:

  1. Double-click the Home button.
  2. Tap your default payment card and select your CATcard.
  3. Rest your finger on Touch ID to authenticate and hold the top of iPhone 6s or 6s Plus, SE near the contactless reader.

Where do I go for questions about my Apple ID and/ or iCloud?

What happens if I lose my iPhone or Watch? If I find it afterwards?

You can use GET to suspend or deactivate your CATcard in Apple Wallet.

Instructions for Lost/Found Apple devices and Find My iPhone are located at:

If you have additional questions, contact the CATcard Service Center

  • 802-656-4509
  • Monday – Friday 8:00am-4:30pm

You can reactivate a found device that was suspended via iCloud.com or contact the CATcard office if deactivated by our office.

Why can’t I double-tab the home button or side button when my iPhone is locked to see my CATcard balances in Apple Pay?

When using Express Mode (iPhone 6s or later), your CATcard will not be displayed with other cards in Apple Wallet for security reasons.

Can I use my CATcard if my iPhone has a dead battery?

On iPhone XS, XS Max, XR, 11, 11 Pro, 11Pro Max – Express Mode with power reserve is available for up to five hours after the device’s battery needs to be charged.

Can I use my CATcard without a cellular signal?

Your CATcard in Apple Wallet can be used even if iPhone or Apple Watch does not have network connectivity, as your CATcard is stored on your device.

Who can I contact if my CATcard has issues completing a transaction, report any issues to?

Contact the CATcard Service Center

What if I have a question that isn’t here in the FAQs?

Contact the CATcard Service Center

Updated on November 25, 2019

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