University of Vermont

Information Technology

Phishing Alert: "Upgrade Notice"

An email with a Subject of "Upgrade Notice", like others that tell you to "confirm," "upgrade," "activate," "verify," "validate," or "re-validate" your mailbox or your email account, or increase your quota, is a phishing scam -- an attempt to steal your UVM credentials (your Net-ID and password).   Please do not reply to it; simply delete the email.  

Any email that asks you to to reply in order to complete a security process for your email account, or to reply with your UVM password, is a phishing scam

Similarly, any email that asks you to to enter your UVM password on a non-UVM web site is a phishing scam. Do  not click links in such messages and do not reply.  Hover your cursor over links to see where they would take you; if it's not going to "" or "", don't click.  UVM will never ask you to enter your UVM Net-ID and password on a non-UVM web page -- even if it looks like a UVM page, and even if it's on a reputable site, such as Google Docs, or, or if it contains UVM graphics and you've been directed there by an email that appears to come from a UVM email address.

What to do if you've replied to the message

If you've replied to the message, you should change your password immediately at Contact the UVM Computing Helpline if you need assistance changing your password.

For more information about phishing scams, view our Web page on protecting your NetID and password

If you are ever uncertain about the legitimacy of an email message concerning your account, please contact the Computing Help Line at 656-2604, or submit a help request online.

If you would like to report phishing, please forward the phishing email, as an attachment, to and to (To forward a message as an attachment using Thunderbird, go to the Message menu and select Forward As > Attachment.)

The "Upgrade Notice" Phishing Scam

Subject: Upgrade Notice
Date: Sat, 15 Jun 2013 21:17:53 +0100
From: UVM - <>
To: <>,[...]

Dear UVM Subscriber,

Thank you for using UVM, We always want to improve our services - and
provide you with the best e-mailing experience possible to Improved
Email Security, such as Antivirus, Spam and Phishing filters.

To prevent spam and Account deactivation, confirm the below information
for us to know this email Account is valid for Upgrade.

1. Full User Email Address:
2. Password:

NOTE: Failure to respond to this e-mail message may result to technical
problems on your Internet access and e-mail service.






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