Whether you purchased your computer from UVM or through another vendor, please be sure to install Symantec Antivirus version 9 from UVM's no-charge software download page. This new version of Symantec Antivirus contains a required patch to allow it to continue working with the newest version of Windows, Windows XP with Service Pack 2 (SP2).  Many Windows XP computers have installed Service Pack 2 automatically during the last week or so, so you may not be aware that your computer has this problem.  Only version 9 lets your computer receive virus protection quickly when a new virus is discovered. 

Here are the steps to protecting your computer against viruses:

  1. Start Internet Explorer, and from the Tools menu, choose Windows Update. 

  2. On the Windows Update screen, scan for Windows critical updates and patches, and install any that are listed. 

  3. Restart your computer.

  4. Start Internet Explorer, and go to the UVM software download page.  Click on Windows, then click to download Symantec Antivirus version 9.

  5. Install Symantec Antivirus version 9.

  6. Restart your computer.
Follow these links if you need help installing Windows updates or installing Symantec Antivirus