Enterprise Technology Services Leadership

The ETS leadership is dedicated to the delivery of the highest quality central IT infrastructure and support that the university can offer. Our teams are ready to help meet the IT needs of students, faculty & staff, and departments.

Richard Cate

Vice President for Finance and Administration

Vice President Richard Cate is currently responsible for supervising the ETS leadership team while the Chief Information Officer search is underway.

350B Waterman Building
(802) 656-0219


Darcy Pientka

Deputy Chief Information Officer

Darcy Pientka has been a member of higher ed institutions for over 25 years and has grown in the technology field by doing everything from basic networking and supporting the help desk operations to serving in various leadership roles from assistant technology director for multiple institutions to Information Security Officer. With a Mathematics degree from UVM, she has a basis in problem-solving that has been applicable throughout her career. For 20 years, she played an integral role at UVM focused on research, administrative and educational support at the Larner College of Medicine at UVM, and is continuing the valuable work of the institution as the Deputy CIO.

Waterman 113

Andrew Gingras head shot

Andrew Gingras

Director, Client Services

Andy Gingras has been at the head of service departments throughout his UVM career. Starting as director of the "Depot," the de facto source for personal computer products at UVM as an authorized reseller and service provider, Andy is now director of Client Services. He has overseen the development and operation of the Computer Clinic, which includes the Help Line, Carry-In Center, and Hardware Service in one location. He leads a highly skilled team of IT professionals who provide desktop computing support to UVM students, faculty, staff, and departments, as well as collaboration within ETS and with our distributed IT partners in colleges and departments.

Waterman 238B
(802) 656-8529

Susan Skalka

Interim Director, Enterprise Application Systems & Database Administration

Waterman 113
(802) 656-4065

Scott Carbee

Information Security Officer

Director, Identity & Account Management


Waterman 234
(802) 656-2006

Mike Austin head shot

Mike Austin

Chief Technology Officer, Systems Architecture & Administration

Mike Austin has over 25 years of expertise running mission-critical IT infrastructure at UVM. Mike has a degree in Computer Science from UVM and started his career as a student employee in UVM's central IT organization. Mike has a passion for leading a great team of professionals who build scalable, reliable, and secure IT systems and services that meet campus needs and enhance UVM's research, scholarship, and administration.

Waterman 238
(802) 656-8785

Randy Spooner

Director, Telecommunications & Network Services

Randy Spooner has 37 years of expertise running critical Network infrastructures at UVM. He has a degree in Computer Science from UVM and started his career as a student employee in UVM's Academic IT organization. Randy leads a dedicated team that designs, builds, delivers and maintains UVM’s connectivity which is essential to UVM's research, scholarship, teaching and community outreach missions. His group’s responsibilities include managing redundant Internet and Internet 2 connectivity, I2 UCANN connectivity for eligible Vermont institutions, UVM’s critical infrastructures including VoIP, Wireless, Firewalls, VPNs, the County DWDM network, the 10 Gb wave systems to New York and New Hampshire, as well as daily operations of the UVM Core network and building distribution down to the end user.

Southwick Complx, Rm 104B
(802) 656-9989