Enterprise Technology Services Leadership
The ETS leadership is dedicated to the delivery of the highest quality central IT infrastructure and support that the university can offer. Our teams are ready to help meet the IT needs of students, faculty & staff, and departments.
Chief Information Officer
Dr. T. Simeon Ananou, an advocate and a champion of digital transformation for more than 20 years, became Chief Information Officer for the University of Vermont in July 2018. He is responsible for all areas of information technology at the institution, where he engages with the campus community to position IT as a strategic asset toward advancing the university’s goals.
Director, Client Services
Andy Gingras has been at the head of service departments throughout his UVM career. Starting as director of the "Depot," the de facto source for personal computer products at UVM as an authorized reseller and service provider, Andy is now director of Client Services. He has overseen the development and operation of the Computer Clinic, which includes the Help Line, Carry-In Center, and Hardware Service in one location. He leads a highly skilled team of IT professionals who provide desktop computing support to UVM students, faculty, staff, and departments, as well as collaboration within ETS and with our distributed IT partners in colleges and departments.
Director, Enterprise Application Systems & Database Administration
Director, Identity & Account Management
Sam Hooker's twenty-plus year career of building- and defending internet-connected information systems combine with natural sciences training to bring a "whole ecosystem" view of information security to his alma mater. Despite a heavy emphasis on engineering in his roles at ISPs, small- and midsized enterprises, and institutions and leading teams tackling IT's varied technical challenges, Sam strongly believes in addressing the human dimension of threats to information security, and enjoys engaging the UVM community to cultivate resilience in the face of those challenges.
Chief Technology Officer, Systems Architecture & Administration
Mike Austin has over 25 years of expertise running mission-critical IT infrastructure at UVM. Mike has a degree in Computer Science from UVM and started his career as a student employee in UVM's central IT organization. Mike has a passion for leading a great team of professionals who build scalable, reliable, and secure IT systems and services that meet campus needs and enhance UVM's research, scholarship, and administration.
Director, Telecommunications & Network Services
Randy Spooner has 37 years of expertise running critical Network infrastructures at UVM. He has a degree in Computer Science from UVM and started his career as a student employee in UVM's Academic IT organization. Randy leads a dedicated team that designs, builds, delivers and maintains UVM’s connectivity which is essential to UVM's research, scholarship, teaching and community outreach missions. His group’s responsibilities include managing redundant Internet and Internet 2 connectivity, I2 UCANN connectivity for eligible Vermont institutions, UVM’s critical infrastructures including VoIP, Wireless, Firewalls, VPNs, the County DWDM network, the 10 Gb wave systems to New York and New Hampshire, as well as daily operations of the UVM Core network and building distribution down to the end user.
Southwick Complx, Rm 104B