UVM Wireless – Remove outdated profile

Contents

Every year, the UVM wireless network receives a new security certificate, replacing the previous year’s expired certificate. In some cases, macOS computers may not accept the new certificate automatically, and you will need to remove the expired certificate prior to reconnecting to eduroam or UVM wireless.

If you’re using a macOS computer and having trouble connecting to UVM wireless, it’s possible you need to remove an outdated profile using the steps below.

Before attempting the steps below, try forgetting the wireless network and restarting instead.

macOS 13 Ventura and newer

Click the magnifying glass icon in the top right corner of your screen, search for “Keychain Access”, and double-click Keychain Access from the drop-down menu that appears.
Select the login tab from the left side of the Keychain Access window.
Select radius.uvm.edu and hit the Delete key on your keyboard.
Click Delete to confirm deletion.
Enter your computer’s admin password and click Update Settings.
Restart your computer and attempt to connect to the eduroam Wi-Fi network again.

macOS 12 Monterey and earlier

Click the Apple in the top left corner of your screen and select System Settings.
In the System Settings menu, click on Profiles.
NOTE: If you do not have a Profiles icon, the issue you’re experiencing is different in nature than the one addressed in this guide. Please submit a help ticket.
From the Profiles menu, select the UVM Wireless profile, then click the minus button. Click Remove.
If prompted, enter your computer password to confirm removal of the outdated profile.
Attempt to reconnect to the eduroam wireless network. You may be asked to enter your UVM username and password.
1. Some machines may prompt for access to your Keychain. If you receive similar prompts, click Allow.
If prompted, accept the new radius.uvm.edu certificate by clicking Continue.
You should now be connected. You can verify by connecting to a website, such as Outlook Online.