This guide was created to be used in circumstances where the usual process of connecting to wireless on campus from a Windows PC does not work.
If you continually receive errors of “Can’t connect to this network” or “The username or password is incorrect” please first verify that you can log in to other UVM services using your NetID and password from a different device or a wired connection. Don’t use saved passwords—make sure that you are typing it out.
If you’ve confirmed that your password is working, you can use the steps below to create a wireless profile that should tell your computer which settings are needed to connect to the wireless network on campus.
- Start by removing any existing UVM, eduroam, HSID, and UVM Guest wireless profiles from your computer by Forgetting the Network(s).
- Search for and select the Settings app using the Start Menu or search icon on the Windows taskbar at the bottom of your screen.
- Select Network & internet from the left column menu, then click Wi-Fi.
- Select Manage known networks.
- Click the Add network button.
- Enter the settings as described below:
- Network Name = eduroam
- Security type = WPA2-Enterprise AES
- EAP method = Protected EAP (PEAP)
- Authentication method = Secured password (EAP-MSCHAP v2)
- Scroll down and make sure that Connect automatically is checked (the window is not large enough to show all the options at once).
- Click the Save button.
- Try reconnecting to the eduroam wireless network, enter your NetID@uvm.edu and password, click OK, and then Connect.