For example, someone completing an undergraduate program at another institution could email a request for information on graduate programs to "email@example.com" after finding the Graduate Admissions Office in the UVM online directory.
This guide describes services provided by Enterprise Technology Services that departments and organizations can use in sending and receiving electronic mail and providing information on campus or via the Internet. These services provide an easy-to-remember email address, an online email directory, and a convenient way for people to contact UVM departments and student organizations.
Who is eligible?
ETS will create a departmental account and email address for any academic or administrative department or any officially recognized organization that designates a person who will take responsibility for all use of that address. Organizations must be sponsored by a UVM faculty or staff employee. However, in rare instances, a student organization may be granted permission by the Student Government Association to have someone other than a UVM faculty or staff employee as the sponsor or responsible person.
The online directory
UVM's online directory, also known as LDAP, white pages, or "ph," is how people find names, email addresses, and telephone numbers for UVM students, employees, departments, and organizations. The directory is searchable by name, department, phone, and nickname(s), and also contains email addresses, telephone numbers, postal addresses, and optional information such as business hours. An "alias" uniquely identifies each directory entry. Here is a sample directory entry for a department or organization:
- alias: graduate.admissions
- name: Graduate College Admissions Office
- email: firstname.lastname@example.org or email@example.com
- Network ID: gradadm
- phone: 802-656-2699
- address: 332 Waterman Building
- hours: M-F 8:00 a.m. - 4:30 p.m.
Creating your directory entry
To request an entry for your department or organization, please complete the online Department or Organization Account Application, which will be submitted to ETS Identity and Account Management (IAM). You must designate a person who will take responsibility for all use of the account. Student organizations must be sponsored by a UVM faculty or staff employee. However, in rare instances, a student organization may be granted permission by the Student Government Association to have someone other than a UVM faculty or staff employee as the sponsor or responsible person.
ETS will create a departmental account, which will generate a basic online directory entry with the alias and name you request, and provide you with the NetID password.
The person in your department or organization responsible for your online directory entry can then log into the Update My Directory Information page to add information such as the mailing address and office location, work hours, and home page. The Lived Name, Pronouns, and Education sections should not be filled out for Departmental accounts.
Sending email using your online directory address
Once in the online directory, people can send email to the address given in the email field. Following the example above, email would be addressed to:
Department and organization accounts for email and electronic publishing
ETS strongly encourages that Delegate Access be granted to the person responsible for receiving email sent to the department or organization. Delegates receive and respond to meeting requests, and send email on behalf of the departmental account. Delegates may also be granted additional permissions to read, create, or have full control over items in the department account's Exchange mailbox.
To set up Delegate Access for your departmental account, contact Identity and Account Management.
Departmental websites created in Drupal are not typically managed by departmental accounts any longer, but by individual accounts that have been granted access to the particular Drupal group.
Departmental accounts could be used to manage WordPress and Silk sites, however.
For further help contact the ETS Tech Team at (802) 656-2604 or firstname.lastname@example.org. Assistance is also available from ETS Identity and Account Management at (802) 656-2006 or email@example.com.