ETS will create a departmental account and email address for any academic or administrative department or any officially recognized organization that designates a person who will take responsibility for all use of that address. Organizations must be sponsored by a UVM faculty or staff employee. However, in rare instances, a student organization may be granted permission by the Student Government Association to have someone other than a UVM faculty or staff employee as the sponsor or responsible person.

UVM's online directory, also known as LDAP, white pages, or "ph," is how people find names, email addresses, and telephone numbers for UVM students, employees, departments, and organizations. The directory is searchable by name, department, phone, and nickname(s), and also contains email addresses, telephone numbers, postal addresses, and optional information such as business hours. An "alias" uniquely identifies each directory entry. Here is a sample directory entry for a department or organization:

• alias: graduate.admissions
• name: Graduate College Admissions Office
• email: graduate.admissions@uvm.edu or gradadm@uvm.edu
• Network ID: gradadm
• phone: 802-656-2699
• address: 332 Waterman Building
• hours: M-F 8:00 a.m. - 4:30 p.m.

To request an entry for your department or organization, please complete the online Department or Organization Account Application, which will be submitted to ETS Identity and Account Management (IAM). You must designate a person who will take responsibility for all use of the account. Student organizations must be sponsored by a UVM faculty or staff employee. However, in rare instances, a student organization may be granted permission by the Student Government Association to have someone other than a UVM faculty or staff employee as the sponsor or responsible person.

ETS will create a departmental account, which will generate a basic online directory entry with the alias and name you request, and provide you with the NetID password.

The person in your department or organization responsible for your online directory entry can then log into the Update My Directory Information page to add information such as the mailing address and office location, work hours, and home page. The Lived Name, Pronouns, and Education sections should not be filled out for Departmental accounts.

Once in the online directory, people can send email to the address given in the email field. Following the example above, email would be addressed to:

graduate.admissions@uvm.edu

ETS strongly encourages that Delegate Access be granted to the person responsible for receiving email sent to the department or organization. Delegates receive and respond to meeting requests, and send email on behalf of the departmental account. Delegates may also be granted additional permissions to read, create, or have full control over items in the department account's Exchange mailbox.

To set up Delegate Access for your departmental account, contact Identity and Account Management.

Departmental websites created in Drupal are not typically managed by departmental accounts any longer, but by individual accounts that have been granted access to the particular Drupal group.

Departmental accounts could be used to manage WordPress and Silk sites, however.

For further help contact the ETS Tech Team at (802) 656-2604 or tech.team@uvm.edu. Assistance is also available from ETS Identity and Account Management at (802) 656-2006 or iam@uvm.edu.