The Custodial Department provides the University with high quality cleaning services in a cost effective, environmentally-friendly and efficient manner. Our best practice prioritizes health, safety, and customer satisfaction.
Routine Services
Routine Services focus on general facilities upkeep and on maintaining the hygiene, cleanliness and physical appearance of campus facilities in response to typical daily usage and on-going operations within those facilities.
Service levels and frequencies vary according to area. Please refer to area types listed below.
Custodial is also responsible for these services:
- Purchase and upkeep of entryway matting
- Dispensers & product for hand soap, sanitizer, hand towels, and toilet paper
- Unlocking (non-Catcard) building entrance access doors and classrooms on a daily basis. (We do not unlock doors to offices or other interior spaces)
- Arranging chairs and assuring accurate seating counts within general purpose (GP) classrooms only.
- Providing chalk, markers, erasers, and white-board cleaner for general purpose (GP) classrooms only.
To request routine cleaning services:
Office Areas
Custodial Services cleans all offices and departmentally-managed conference rooms one time per week on a rotating schedule.
- Custodial Services does not provide deskside trash containers nor plastic trash bag liners for individual offices. Departments are responsible for purchasing their own trash containers for individual offices.
- Custodial Services does not empty individual deskside trash and recycling bins. Office occupants are responsible for emptying their own trash and recycling into a centralized collection area in the hallway.
- UVM Recycling & Zero Waste does supply deskside recycling bins for individual offices. Email recycle@uvm.edu to request a bin.
For details, please refer to our current Cleaning Tasks & Frequencies Grid - Feb 2022 (.pdf)
General Fund Areas
Most Academic & Administrative buildings are serviced during day shift: Monday – Friday 5:00 a.m. - 1:30 p.m.
Athletics areas are serviced nightly seven days a week and and during days Monday - Friday.
Service Hours
Year round, Custodial Services Department provides staffing during three (3) shifts. Day shift is 5:00 a.m. to 2:30 p.m. on Monday - Friday. Evening shift policing support is 2:00 p.m. to 10:30 p.m. on Monday - Friday. Night shift is 10:00 p.m.to 6:30 a.m. on Sunday - Thursday. Weekend coverage is provided to Howe & Dana Libraries, open food service areas, and special events.
For details, please refer to our current Cleaning Tasks & Frequencies Grid - Feb 2022 (.pdf)
Residential Life & Davis Center
Custodial service for the Residential Life and Davis Center areas of campus are governed under MOU agreements with those departments. At a minimum, they receive the same level of services as the other areas of campus.
For details, please refer to our current Cleaning Tasks & Frequencies Grid - Feb 2022 (.pdf)
Service Hours
Davis Center
The Davis Center is staffed and serviced by Custodial Services Department on a 24/7 basis on normal days of operation.
Residential Life Academic Year
During the academic year, all residence halls are staffed and serviced by Custodial Services Department Monday through Friday from 7:00 a.m. to 3:30 p.m. Exception: Living & Learning Complex is staffed Monday through Friday from 5:00 a.m. to 1:30 p.m. On weekends, basic services of trash removal, restroom support and dining hall support are provided Saturdays and Sundays from 6:00 a.m. to 2:30 pm.
Residential Life Summer Hours
Custodial Services Department staffing is based on building usage. This is determined by the scheduling of customers from Conference & Events Services.
Research Lab Areas
Custodial Services has a dedicated Supervisor and team of custodians for cleaning research laboratory areas. Custodial staff assigned to lab areas are able to verbally communicate in English and have received additional training in laboratory safety. They are mindful of protecting personnel safety as well as the safety of research materials and equipment from inadvertent contamination, movement or other disruption. Each research lab receives routine cleaning once per week within a designated time frame/day.
- Laboratory research staff are responsible for removing their own trash and recycling from their research labs and taking all items to a hallway centralized collection area within the building.
- Project work such as floor stripping and waxing or overhead dusting will be scheduled in advance with laboratory staff to ensure minimal interruption of research work and to avoid contamination or disruption of research samples or equipment with foreign materials or cleaning agents.
- Custodians will not touch chairs, work benches, equipment, supplies, computers, personal items, or any lab research items.
Service Hours and Types
The team works from 5:00am-1:30pm Monday-Friday.
Refer to current Research Lab Cleaning Schedule by Building (.pdf)
Refer to current Cleaning Tasks & Frequencies Grid (see Research Lab column) (.pdf)
