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Services Support Supervisor

Services Support Supervisor—Job Standard

Job Family: Administrative Support
Series: Services Support
Job Code: 2131
FLSA: Non-Exempt
Union Status:

This title is part of a career progression within the Services Support Series consisting of Services Support Clerk, Services Support Assistant, Services Support Generalist, Services Support Senior and Services Support Supervisor.


Job Overview

Provide operational and staffing oversight, perform specialized materials acquisition and provide  customer assistance in support of service functions within designated areas of the University.

Typical Functions

The duties listed are not all-inclusive. Duties assigned to individual employees may vary.

Provide operational and staffing oversight, perform specialized materials acquisition and provide customer assistance in support of service functions within designated areas of the University; use judgment in prioritization of work tasks and decisions regarding application of organizational procedures; perform acquisition of highly specialized supply, material, merchandise and equipment inventories; ensure compliance with specific regulations and University standards within the framework of University guidelines and procedures; monitor security and maintenance of inventory and equipment.

Provide customer assistance and respond to complex inquiries; serve as liaison with internal and external constituents and provide problem resolution based on a thorough knowledge of University processes and procedures. 

Coordinate area specific services and special projects; design material displays, develop promotional and/or area pamphlets.

Maintain records, track inventory and assist in budget development and administration; generate reports using standard software applications.

May operate University vehicle on/off campus.

Provide administrative supervision to University staff and functional supervision to designated employees and/or affiliates.

Minimum Qualifications 

Education and experience equivalent to: 

Associate's degree, two to three years related experience and knowledge of computer software applications required. Valid driver's license or ability to obtain and driver's check may be required. Specialized certification may be required. Lifing of 5 - 25 lbs. occasionally. 





Last modified September 10 2014 03:06 PM