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Office/Program Support Generalist

Office/Program Support Generalist—Job Standard

Job Family: Administrative Support
Series: Office/Program Support
Job Code: 2031,2032,2033
FLSA: Non-Exempt
Union Status:

This title is part of a career progression within the Office/Program Support Series consisting of Office/Program Support Assistant, Office/Program Support Generalist, and Office/Program Support Senior.


Job Overview

Provide general office, operational and budget support and/or oversight and records maintenance for administrative and/or academic areas within the University.

Typical Functions

The duties listed are not all-inclusive. Duties assigned to individual employees may vary.

Provide general office, operational and budget support and/or oversight and records maintenance for administrative and/or academic areas within the University; use judgment in solving problems, prioritizing work tasks and making decisions regarding work methods; use or disclose sensitive information within the framework of departmental guidelines.

Respond to and refer inquiries; resolve issues/problems; provide information and assistance to internal and external constituents based on comprehensive knowledge and understanding of program requirements, departmental guidelines, University and external regulations; may interpret department policies, procedures and guidelines.
 
Prepare and/or edit, design or modify materials which may be of a technical or specialized nature; compose correspondence and related documents; verify, process and maintain data and related materials; may research, compile and provide summaries and analysis of data/statistics; create databases, generate specialized reports and create and update website information using standard and specialized software applications.  

Provide logistical support including calendars, conferences, travel and other special activities. Coordinate organizational activities; may coordinate and/or oversee workflow and processes. 

Perform general office functions: prepare and distribute mail, maintain logs and purchase inventory and supplies. Operate and provide technical assistance regarding equipment specific to work area.

Maintain and oversee expenditure records and assist in preparation of budget projections.

May provide functional supervision to designated employees and/or affiliates.

Minimum Qualifications 

Education and experience equivalent to: 

Associate's degree with one to three years of related experience, working knowledge of software applications used to support office functions, and familiarity with Internet resources required. Keyboarding speed of 35 - 50 WPM may be required.



Last modified September 21 2011 10:19 AM