Microsoft OneDrive

OneDrive is a cloud-based storage and synchronization service operated by Microsoft as part of its Office Online suite. Your UVM OneDrive account offers 1TB of storage, which enables you to share and access files from all of your Internet-connected devices.

Installation & Sign-In

Windows 10

OneDrive comes preinstalled on Windows 10. If you are not on Windows 10, you can download OneDrive from onedrive.com/download. Please also consider upgrading to Windows 10.

  1. Click the  button and search for OneDrive.
     
  2. Enter your UVM email address, then click Sign-In.
  3. Sign in with your UVM netID and password.You should now be signed into OneDrive.

macOS

Download the installer from: onedrive.com/download

  1. When the download completes, launch the installer and follow the installation prompts using the default settings.
  2. When the installation of OneDrive has finished, open OneDrive from your Applications folder, or by searching “OneDrive” in spotlight search.
  3. Enter your UVM email address, then click Sign-In.
  4. Sign in with your UVM netID and password.You should now be signed into OneDrive.

Android

  1. Install Microsoft OneDrive from the Google Play Store.
  2. Once installed, open the OneDrive app.
  3. Tap Sign in.
  4. Enter your UVM email address, then tap the arrow.
  5. Log in with your UVM netID and password.
    You should now be signed into OneDrive.

iOS

  1. Install OneDrive from the Apple App Store.
  2. Once installed, open the OneDrive app.
  3. Tap Sign in, enter your UVM email address, then tap Sign in again.
  4. Log in with your UVM netID and password.
    You should now be signed into OneDrive.

OneDrive on the web

  1. Go to go.uvm.edu/onedrive and click Sign in in the top right corner.
  2. Enter your UVM email address, then click Next.
    • If prompted, sign in with your UVM netID and password.

    You should now be signed in to OneDrive.

Get Started

Familiarize yourself with OneDrive by exploring the guides below:

Your UVM OneDrive folder

After installing and signing into the OneDrive client on your device, you will see a “OneDrive – University of Vermont” folder on your computer. Anything you put in this folder will sync to the cloud and will be available to all devices you connect to your OneDrive account, or via the OneDrive webpage.

How to navigate to your OneDrive – University of Vermont folder:

Windows

  1. Press the E keys on your keyboard. A File Explorer window will open.
  2. Your OneDrive – University of Vermont folder is located under the left column.

macOS

  1. Open a Finder window.
  2. Your OneDrive – University of Vermont folder is located under the left column.

OneDrive basics



Source: Microsoft

Upload files and folders to OneDrive



Source: Microsoft

Share files or folders from OneDrive



Source: Microsoft

Files On-Demand

OneDrive Files On-Demand gives you access to your files in OneDrive without using up disk space on your computer. This is especially helpful when your hard drive is running low on storage space.

When Files On-Demand is turned on, the files synced to your OneDrive – University of Vermont folder will display one of three icons. These icons let you know the current sync status of the file or folder.

Conceptual image of an online only file

Online-only files don’t take up space on your computer. You see a cloud icon for each online-only file, but the file doesn’t download to your device until you open it. You need an Internet connection to open online-only files.

 

Conceptual image of a locally available file

Opening an online-only file will automatically download a local copy of the file to your device. This allows the file to become a locally available file, which can be accessed anytime, even when your computer does not have an Internet connection. You can change the file back to online-only by right-clicking the file and selecting Free up space.

Conceptual image of an always available file

Files that have been marked as Always keep on this device will have a green circle with the white checkmark. Always available files are stored locally on your device and will take up space, but they are always available, even without an Internet connection.

Source: Microsoft

Enable Files On-Demand for Windows

  1. Right-click the OneDrive cloud icon in the notification area. From the menu that appears, select “Settings”
  2. Click on the Settings tab. Check the box in the “Files On-Demand” area.

Enable Files On-Demand for macOS

  1. Right-click the OneDrive cloud icon on the task bar. From the menu that appears, select “Preferences”
  2. Click the “Turn On Files On-Demand” button.

Turn on OneDrive Backup

Please note that this feature is currently only available to the Windows OneDrive client.

At this time, CAMPUS domain-joined computers will not work with OneDrive Backup.

Enterprise Technology Services is in the process of enabling OneDrive Backup on CAMPUS domain-joined computers as a replacement to \\files.uvm.edu\home\netid folders (MyDocs backups). We’re working through technical hurdles to get this specific feature enabled as soon as possible, please be patient!



Source: Microsoft

 

Restore Deleted files from OneDrive



Source: Microsoft

  • Open a web browser and log in to your UVM OneDrive account at go.uvm.edu/onedrive
    1. From the items on the right, select “Recycle bin”
    2. Select all the files you wish to restore.
    3. Click the “Restore” button.

 

Your files will be restored to their original location prior to being deleted.

Troubleshooting

I can't access OneDrive

If you’re unable to login to OneDrive, please Submit a Help Ticket or visit the Computer Clinic located in Ira Allen rm i-117.

Thank you!

macOS can't sign-in after password change

If the macOS client will not complete signing into the system after a password change, quit the OneDrive client and open your Keychain Access using the Finder | Go | Utilities | Keychain Access.app menu path.

Once in Keychain Access, use the search box in the upper right to find the term “onedrive”, select the entry containing the term “Cached Credential”, and then delete this entry.

Use Spotlight Search to find and launch the OneDrive app.  It should now prompt you for your credentials.

Updated on August 26, 2019

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