LISTSERV Subscription Management and Administration

1. Email listserv@list.uvm.edu with the following format: subscribe [listname] [first_name] [last_name]
2. After sending the email, you should receive a confirmation email with a link to activate your subscription.

1. Email listserv@list.uvm.edu. The body of the email should read “unsubscribe [listname]” where “listname” is a portion of the email address preceding the @list.uvm.edu.
   1. Remove any signature or other text from the message body.
   2. Leave the Subject of your email empty.
2. You should receive an email with confirmation that your request was processed.

1. You can enter multiple unsubscribe commands on separate lines.
2. Remove any signature or other text from the message and send the email. You should receive an email with confirmation that your request was processed.

1. Go to https://list.uvm.edu and click the Log In link in the top right corner of the page.
2. Log in using your primary email address (usually either firstname.lastname@uvm.edu OR NetID@uvm.edu, whichever you have set as your primary) and your NetID password.
3. Click Subscriber Options on the left side of the screen to expand it, and then click Subscriptions.
4. If you’re only seeing lists you’re already subscribed to, click Customize Report. Otherwise, you can skip ahead to step 6.
   Position may vary

   The Customize Report button may show up on either the right or left side.

5. Select Show All Lists in the Show All Lists drop-down menu, and then click Update in the bottom right corner.
   Know what you're looking for?

   You can browse all lists, or you can search lists by name using the Show Lists entry box.

6. Check the boxes next to the names of any lists you want to subscribe to, and then select Subscribe from the drop-down menu in the bottom-left.
7. Click the Update button on the bottom-right corner.
8. You should get an email asking to confirm your subscription. Click the link in the email to confirm.

1. Go to https://list.uvm.edu and click the Log in link in the top right corner of the page.
2. Log in using the email address that’s subscribed to the list (usually either firstname.lastname@uvm.edu OR NetID@uvm.edu) and your NetID password.
3. Click Subscriber Options on the left side of the screen to expand it, and then click Subscriptions.
   Seeing all lists instead of just the ones you're subscribed to?

   If this report isn’t already filtering to just your lists, you can click Customize Report to change Show All Lists back to Show Subscribed Lists Only.

4.  Check the boxes next to the names of any lists you want to unsubscribe from, and then select Unsubscribe from the drop-down menu in the bottom left.
   Don't see the list after logging in?

   Unlike most UVM services, LISTSERV treats different email aliases for the same mailbox as different accounts. If you don’t see a list you’re subscribed to when you log in with firstname.lastname@uvm.edu, try logging in with NetID@uvm.edu (using the same password) or vice versa.

5. Click the Update button on the bottom-right corner.
6. You should get an email asking to confirm your unsubscription. Click the link in the email to confirm.
   

Students, staff, and faculty looking to request the creation of a new list can fill out this form: https://go.uvm.edu/listservrequest

1. Go to https://list.uvm.edu and click the Log In link in the top-right corner of the page.
2. Log in using the email address associated with the list (usually either firstname.lastname@uvm.edu OR NetID@uvm.edu) and your NetID password.
   Don't see your list after logging in?

   Unlike most UVM services, LISTSERV treats different email aliases for the same mailbox as different accounts. If you don’t see a list you own when you log in with firstname.lastname@uvm.edu, try logging in with NetID@uvm.edu (using the same password) or vice versa.

There are several ways to add subscribers to your list. Depending on the design of your list, you can allow users to add themselves by mailing the list directly, or you can add the subscribers manually as shown here.

1. Click Subscriber Reports under List Management on the left side of the page.
   Don't see Subscriber Reports?

   If you don’t see Subscriber Reports under List Management, you can click on List Management to expand it.

2. Use the Select List drop-down menu to choose which list you’d like to edit.
3. Enter the subscriber’s email address, first name, and last name in the Email Address and Name field.
4. Choose whether or not you’d like to send an email notification to notify the user that they’ve been subscribed, and then click Add Subscriber.

To add a large number of subscribers to a list, create a spreadsheet with a list of email addresses, first names and last names. Once your list of emails is complete, export the spreadsheet in MS-DOS or Windows text format (.txt). Then upload that file to LISTSERV using the Bulk Operations option. Uploading a Subscriber Text File is the best way to add or remove a large number of subscribers.

Creating a Subscriber Text File

The Subscriber Text File you will upload to LISTSERV must be ordered “subscriber’s e-mail address, <space>, subscriber’s first name, <space>, subscriber’s last name”.

For example:

rcat@uvm.edu Rally Cat

tcat@uvm.edu Tammy Cat

dcat@uvm.edu Danny Cat

The easiest way to create a subscriber list is in a spreadsheet. Use the first column for the e-mail address, the second for the first name, and the third for the last name.

1. Once you have created the subscriber list, you will need to export the file in MS-DOS or Windows Text Format (.txt).
2. Scroll through File Format and select MS-DOS Formatted Text (.txt) or Text (*.txt).
3. Select “Yes” to continue using the .txt format.

Uploading a Subscriber Text File

1. Go to https://list.uvm.edu and click the Log In link in the top right corner of the page.
2. Log in using the email address associated with the list (usually either firstname.lastname@uvm.edu OR NetID@uvm.edu) and your NetID password.
3. Click Subscriber Reports under List Management on the left side of the page.
   Don't see Subscriber Reports?

   If you don’t see Subscriber Reports under List Management, you can click on List Management to expand it.

4. Use the Select List drop-down menu to choose which list you’d like to edit.
5. Click Bulk Operations to the right of Add Subscriber.
6. Click Browse… to find and select your subscriber text file.
7. Make sure Add the imported addresses to the list is selected, and then click Import.

The Confidential option makes your list unlisted for all users excluding known subscribers, but will still allow subscriptions if the user subscribing knows the list name. Additionally, this function also prevents the list from being probed externally with the “list” command.

1. Click List Configuration under List Management on the left side of the page.
   Don't see List Configuration?

   If you don’t see List Configuration under List Management, you can click on List Management to expand it.

2. Use the Select List drop-down menu to choose which list you’d like to edit.
3. Click the Security tab, and then use the Confidential drop-down menu to choose whether or not you’d like the list to be public to unknown subscribers.
   1. Click Update in the bottom right corner to confirm your changes.

1. Click List Configuration under List Management on the left side of the page.
   Don't see List Configuration?

   If you don’t see List Configuration under List Management, you can click on List Management to expand it.

2. Use the Select List drop-down menu to choose which list you’d like to edit.
3. Click the Subscriptions Tab.
4. Set your desired Send options.
   Not sure what the options mean?

   • Send: permits users to send emails to the list based on their group.
   • Special: allows you to add/remove additional individual users to the Send option manually.
   • Confirm: forces the sender to verify their email before it sends to the list.
   • Only Non-Members Confirm: forces the sender to verify before sending if the sender is not a subscriber. Helps prevent outside sources from spamming a public list.
   • Hold: allows Moderators to act as a buffer for all incoming mail to the list by holding emails for review before sending them to the list.
   • Semi Moderated: acts similarly to Hold, but allows messages with the Subject Header “URGENT:” to be passed through the confirmation block.

5. Click Update in the bottom right corner to confirm your changes.

The Daily Threshold option limits how many times per day each user can send messages to the list.

1. Click List Configuration under List Management on the left side of the page.
   Don't see List Configuration?

   If you don’t see List Configuration under List Management, you can click on List Management to expand it.

2. Use the Select List drop-down menu to choose which list you’d like to edit.
3. Click the Subscriptions tab, and then enter a number into the Per sender field under Daily-Threshold (leave it blank for no limit).
4. Click Update in the bottom right corner to confirm your changes.

Lists have four roles and two list protocols that can be modified to grant levels of access to your list. While each role can be modified, they each have unique properties that make some roles superior in access/control to others.

Postmaster Role

The Postmaster role is a role assigned to Administrators for the LISTSERV site as a whole. If you create a List, you will not have access to this role. Instead, you will be granted the role of “Owner.”

Owner Role

The Owner role has access to all parts of their list even when not specified; this allows them to properly manage the list without locking themselves out of a certain function such as sending to the list. The Owner can grant roles to other users and moderate the various role abilities.

Editor/Service Role

The Editor/Service role is very malleable and can be set by the Owner to handle specified permissions. For this reason, they have the highest access in the sending and receiving area, only surpassed by that of the list owner.

Moderator Role

The Moderator role can approve posts that are held for review. You can select either All to give all moderators the ability to review each post, or Round-robin to cycle through each moderator in turn.

Public and Private are classified as roles, but instead function as protocols and adjust how the list behaves on a broader scale than the above roles.

Public Role

The Public protocol allows all users, if subscribed or not, to make emails and send them to a list. By adding it to the review area, it will force all users to review their email before they send it.

Private Role

The Private protocol acts as a placeholder for a role rather than an actual role. The Private protocol can be used to allow all subscribed users who to send mail to the list as well as review it.

1. Click List Configuration under List Management on the left side of the page.
   Don't see List Configuration?

   If you don’t see List Configuration under List Management, you can click on List Management to expand it.

2. Use the Select List drop-down menu to choose which list you’d like to edit.
3. Click the Administrators tab to open it.
4. Enter the email addresses of users into the boxes by roles to give the users those roles.
5. Click Update in the bottom right corner to confirm your changes.

In order to change the owners of a list, a current owner of the list will need to follow the below instructions.  If you believe that a list’s ownership should be changed, and are unable to reach the list’s current owner, please contact the Tech Team for assistance.

1. Click List Dashboard under List Management in the top-left corner of the page.
   Don't see List Dashboard?

   If you don’t see List Dashboard under List Management, you can click on List Management to expand it.

2. Scroll down to find the list you’d like to edit, and then click on the list of owners.
3. Here, you can make changes to the list’s owners by typing or deleting text in the Owner box.
   
   Properly format any new entries

   Email addresses should be added with an optional display name in this format: example@uvm.edu (Firstname Lastname)

4. Click Update in the bottom right corner to confirm your changes.