Add a UVM Email Account to Your Device

Contents

The University of Vermont utilizes Microsoft Exchange as our primary email, calendaring, contacts, scheduling, and collaboration platform. All current UVM affiliates with an active NetID account are provisioned with Exchange access.

The guides below will walk you through the process of adding your UVM Exchange account to various devices and mail clients. You can also access your UVM email from any web browser by visiting outlook.cloud.microsoft.

If you don’t yet have Outlook on your device, see the Microsoft Office 365 – Installation and Activation article for help.

Windows

(new) Outlook

Open the Outlook application.
If this is your first time launching Outlook, you should be automatically prompted to enter your email address. Enter your email address in the format of NetID@uvm.edu and click Continue.
If prompted to Select your email provider, choose Microsoft 365.
If this is your UVM computer, after a few “setting up” screens, your inbox will load and you’re all set. If this is a personal computer, you’ll be prompted to sign in with your NetID and Password. Enter your credentials and click LOG IN.
If prompted, respond to Duo.
If asked to “Sign in to all apps and websites on this device”, click No, this app only.

Do Not Click Yes

Step 6 above, if it comes up, is very important. Clicking Yes from a personal device will enroll that device in UVM’s management system which could have unintended consequences including data loss.

Outlook (classic)

Open Outlook (classic).
If this is your UVM computer, enter your email address in the format of NetID@uvm.edu and click Connect. Your Inbox will load and you’re all set. If this is a personal computer, and you’ve never used the Office apps before, you’ll first have to “Sign in to get started with Outlook” by clicking Sign in or create account.
Enter your Email in the format of NetID@uvm.edu and click Next.
Log In with your NetID and Password, and respond to the Duo prompts.
If asked to “Sign in to all apps and websites on this device”, click No, this app only.

Do Not Click Yes

Step 5 above, if it comes up, is very important. Clicking Yes from a personal device will enroll that device in UVM’s management system which could have unintended consequences including data loss.
Enter your email address in the format of NetID@uvm.edu and click Connect.
Uncheck the box next to Set up Outlook Mobile on my phone, too, and click Done.

Outlook for Microsoft 365

Open the Outlook application.
If this is your first time launching Outlook, you should be automatically prompted to enter your email address.

Not getting the prompt?

If Outlook does not automatically prompt you to add an account, you can click File and then find + Add Account under Account Information.
Enter your email address in the format of NetID@uvm.edu and click Connect
Email address format matters

Using the firstname.lastname@uvm.edu email address format may result in errors. Please enter your address in the NetID@uvm.edu format instead.
If required, proceed through the normal Duo MFA prompts
You do not need to remember the device for 7 days

After completing this setup, you should not be regularly prompted to re-enter your credentials unless they change, even if the box is left unchecked.
Click OK to allow Windows to use these same credentials to sign into other Microsoft 365 services.
Your account should now have been added successfully.
You can either add another account, or click Done to finish.

Outlook 2019

Open the Outlook application. If this is the first time launching Outlook, you’ll automatically be prompted to enter your email address. You can also add accounts via the File –> Account Settings menu.
Enter your email address in the NetID@uvm.edu format, then click Connect.

Please note, using firstname.lastname@uvm.edu when setting up your account may result in errors. Please enter your email address in the NetID@uvm.edu format.
Click on Exchange as your account type.
Enter your NetID password, then click OK.
Click OK to complete the account setup wizard.

Outlook 2016

Open the Outlook 2016 application.
If this is your first time launching Outlook, you’ll receive a prompt to add an email account. You can also add accounts via the File –> Account Settings menu.
Choose to add an email account, then click Next.
Enter your UVM account information. The E-mail Address should be entered in NetID@uvm.edu format. Enter your NetID password in the Password fields, then click Next.

Please note, using firstname.lastname@uvm.edu when setting up your account may result in errors. Please enter your email address in the NetID@uvm.edu format.
- You may receive an additional prompt for your NetID password. If you do, enter your NetID password and choose the Remember my credentials checkbox, then click OK.
Click Finish to complete the account setup wizard.

macOS

Outlook

Open the Microsoft Outlook application.
First time launching Outlook?

When you launch Outlook, you may be prompted to enter your email address right away, without needing to go into Settings. If that happens, you can skip to step 4.
Click on the Outlook menu in the top left, and then select Settings.
Click Add Email Account.
Enter your UVM email address in the NetID@uvm.edu format.
If prompted, proceed through UVM’s Single Sign-On.
When you get a message saying “Microsoft 365 account has been added”, you can click Done in the bottom right corner of the window to finish.

Mail

Outlook Recommended

Outlook is the officially supported mail app of UVM ETS. The instructions below were developed as a courtesy, but if you have trouble with Mail, it is recommended you try Outlook instead, installed on all UVM computers and available to download using the instructions in the Microsoft Office 365 – Installation and Activation article.

Open the Mail application.
In the Mail menu, select Add Account….
Choose Microsoft Exchange as the account provider, and then click Continue.
Enter your full name and your UVM email address in the NetID@uvm.edu format, and then click Sign In.
Email address format matters

Using the firstname.lastname@uvm.edu email address format may result in errors. Please enter your address in the NetID@uvm.edu format.
Click Sign In again.
If required, proceed through the normal Duo MFA prompts
You do not need to remember the device for 7 days

After completing this setup, you should not be regularly prompted to re-enter your credentials unless they change, even if the box is left unchecked.
Select the content you’d like to sync with your Mail client, and then click Done.

iOS

Outlook

Search for and install Outlook from the app store, then open the app.
If asked to add an already existing account, press Skip to bypass this screen and continue with the standard Add Account process.
Enter your UVM email address, then click Add Account to be redirected to the UVM sign-in screen.
Enter your UVM NetID and password.
If required, proceed through the normal Duo MFA prompts.
You do not need to remember the device for 7 days

After completing this setup, you should not be regularly prompted to re-enter your credentials unless they change, even if the box was left unchecked.
Tap Maybe Later to proceed to your inbox.
You should now begin to see your inbox populate. It may take some time for all of your emails and folders to appear.

Mail - Default iOS App

Outlook Recommended

This guide was created on a device running iOS 11. Before proceeding, ensure your iPhone or iPad device has an active connection to the Internet.

Open the Settings, tap Apps, and then Mail.
From the Mail menu, select Accounts.
Tap on Add Account.
Tap on the Microsoft Exchange option.
In the “Email” field, enter your UVM email address in NetID@uvm.edu format. In the “Description field, enter “UVM“, then tap “Next“.

Please note, using firstname.lastname@uvm.edu when setting up your account may result in errors. Please enter your email address in the NetID@uvm.edu format.
You’ll receive a prompt asking if you’d like to sign in to your Exchange account using Microsoft. Tap the “Sign In” option.
Sign in with your UVM NetID and password.
If prompted, proceed through the normal Duo MFA prompts
You do not need to remember the device for 7 days

After completing this setup, you should not be regularly prompted to re-enter your credentials unless they change, even if the box was left unchecked.
You’ll be asked to choose which items you’d like to sync with your device. ETS recommends leaving all toggles switched “On”. When you’ve finished adjusting your sync settings, tap Save.

Android

Outlook

Search for and install Outlook from the Play Store, and then open the app.
Tap Add Account.
Enter your UVM email address in the format NetID@uvm.edu and tap Continue.
Sign in with your UVM NetID and password.
If prompted, proceed through the normal Duo MFA prompts
You do not need to remember the device for 7 days

After completing this setup, you should not be regularly prompted to re-enter your credentials unless they change, even if the box was left unchecked.
Tap Maybe Later to proceed.

Gmail

Outlook Recommended

Outlook is the officially supported mail app of UVM ETS. The instructions below were developed as a courtesy, but if you have trouble with Gmail, it is recommended you try Outlook instead, available through the Play Store.

Some Android devices may have slightly different menus and settings when adding an Exchange account. However, in general the process should be similar enough to follow the steps outlined here.

Open the Settings app on your Android device.
Scroll down and tap Accounts.
Scroll down to the Add account option.
From the list of account types, select Exchange.
Enter your UVM email address in NetID@uvm.edu format. Then tap Next.

Please note, using firstname.lastname@uvm.edu when setting up your account may result in errors. Please enter your email address in the NetID@uvm.edu format.
Enter your UVM NetID password. Then tap Next.
- You may receive a Redirect Request prompting for permission to send account info to uvm.edu/autodiscover, tap OK.
Account configuration should complete automatically. Tap Next to continue.
NOTE:

If your account information is not configured automatically, please try re-entering your password and/or check your Internet connection.

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- You may receive a Remote Administration request, tap OK.
- Allow remote security features by scrolling down to and tapping on Activate this device admin app.
Tap Next to complete the setup process. You have successfully added your UVM Exchange email and calendar account to your Android device.