parked car

Transportation and Parking Office

Customer Service Closures

The Customer Services staff are those assisting you at our front desk for permit sales, through phone and email, and complete visitor permit and code orders.

COVID-19 Customer Service Hours and Permit Sales

Until further notice, Transportation & Parking Services Customer Service is open for online transactions only. Our office is not conducting any in-person transactions.We continue to provide services using through our website where transactions of any new temporary permits and all citation payments can be processed securely.

The staff is available weekdays during our regular hours from 7:30 am to 4 pm (3pm on Fridays) for phone calls, web-renewals, faxes and other administrative business.  Call our office; (802) 656-8686 or email our customer service: for more information.

Please be patient as we work to provide our services during this difficult time.  Be safe and stay healthy.

Location: 38 Fletcher Place, Burlington, VT 05405 [Directions]

Phone: (802) 656-8686
Fax: (802) 656-6550

Regular Office Hours

Monday-Thursday:  7:30am - 4:00pm
Fridays:  7:30am - 3:00pm




To Rate All Our Services:

Submit a comment about services received by Transportation and Parking, such as permits, interaction with departmental personnel, office staff, citation appeals process, motorist assistance and normal

Concerns About Parking:
Submit a comment specific to parking lot closings, re-allocations, space availability, and parking policy changes.