parked car

Customer Service Hours and Permit Sales

The staff is available business days during from 7:30 am to 4 pm (3pm on Fridays) for correspondence (voicemail and email), processing parking permit renewals and other administrative business. Call our office at (802) 656-8686 or email us at for more information.


Our office has moved!

New location: Marsh Hall, 31 Spear Street, Suite #6, Burlington, VT 05405. 

Phone: (802) 656-8686

Regular Office Hours:

Monday-Thursday:  7:30am - 4:00pm
                     Friday:  7:30am - 3:00pm

If you wish to give us feedback, please do so here.

To Rate All Our Services:

Submit a comment about services received by Transportation and Parking, such as permits, interaction with departmental personnel, office staff, citation appeals process, motorist assistance and normal

Concerns About Parking:
Submit a comment specific to parking lot closings, re-allocations, space availability, and parking policy changes.