In most situations, people are interested in seeing only the first few headers on a message (From, To, Cc, Subject, and Date), so most email clients display only those headers when the recipient reads the message or forwards it. The rest of the headers are masked.
Unfortunately, the above headers are easy to forge, and this commonly occurs in cases of phishing and spam email. Fortunately, the Received: headers are extremely difficult to forge and can be used to identify the source of the offensive email.
If you need to report a Proofpoint email filter error, abuse, phishing or other potentially harmful communication, you will need to send a copy of the email as an attachment.
- abuse@uvm.edu – for targeted phishing, or email scams.
- not-spam@uvm.edu – for False Positives (email that was sent to Junk that should have been delivered to your INBOX).
- is-spam@uvm.edu – for False Negatives (email that was delivered to your INBOX but should have gone to Junk)
Full headers allow our Help Desk and Information Security team to track a message back to the IP address from which it was sent; a message without full headers cannot be tracked.
Use the appropriate guide below to forward the message in question as an attachment, which will keep all email header info intact.
Outlook on the Web
- Log in to Outlook on the Web at mail.uvm.edu
- Select the message you wish to forward as an attachment
- Open the drop-down menu to the right of the Reply and Forward arrows, hover over Other reply actions, and select Forward as attachment.
- Enter the email address you wish to forward the message to, and then click the Send icon.
Outlook for Microsoft 365 on Windows
- Select the message you wish to forward as an attachment
- Open the More Respond Actions drop-down to the right of Forward, and then select Forward as Attachment
- Enter the email address you wish to forward the message to, and then click Send
Outlook for Microsoft 365 on macOS
- Select the message you wish to forward as an attachment
- Click Attachment to the right of Forward
- Enter the email address you wish to forward the message to, and then click Send
Outlook 2019 for PC
Outlook 2019 PC
- Select the message you wish to forward as an attachment
- Click the “Forward as attachment” button as shown in the screenshot below
- Enter the email address you wish to forward the message to, and then click Send
Outlook 2019 for Mac
Outlook 2019 (Mac)
- Select the message you wish to forward as an attachment
- Click on the “Attachment” button as shown in the screenshot below
- Enter the email address you wish to forward the message to, and then click Send
Outlook 2016 for PC
Outlook 2016 PC
- Select the message you wish to forward as an attachment
- Click the “Forward as attachment” button as shown in the screenshot below
- Enter the email address you wish to forward the message to, and then click Send
Outlook 2016 for Mac
Outlook 2016 (Mac)
- Select the message you wish to forward
- Click on the “Attachment” button as shown in the screenshot below
- Enter the email address you wish to forward the message to, and then click Send
Mozilla Thunderbird
Mozilla Thunderbird
- In Thunderbird, right-click on the message you wish to forward as an attachment
- Click Forward As > Attachment as shown in the screenshot below
- You can now enter the email address you wish to forward the message to
Apple Mail
Apple Mail
- In Apple Mail, right-click on the message you wish to forward as an attachment
- Click Forward as Attachment as shown in the screenshot below
- You can now enter the email address you wish to forward the message to
