A town meeting hall silhouette with the label "Town Officer Education Conference"

UVM Extension Town Officer Education Conference (TOEC 2021)

View the 2021 TOEC Agenda (PDF)

TOEC is planned in cooperation with the Vermont Department of Taxes Property Valuation and Review Division, Vermont AARP, the Vermont League of Cities and Towns, the Vermont Assessors and Listers Association, the Vermont Department of Libraries, and the University of Vermont Center for Rural Studies. TOEC is designed to help town clerks, listers and assessors, select board members, town administrators, public library directors and trustees, planners, and other municipal officials do their jobs more effectively by providing educational sessions on a wide array of municipal management issues.

The 2021 UVM Extension Town Officer Education Conference is back! Let us help you enhance YOUR ability to effectively serve and lead in YOUR community.

Each day will feature three engaging and informative sessions (a total of nine live sessions) that you may pick and choose from - attend as few or as many as interests you - the fee remains the same -- $0.00!

The sessions will include digitization of land records, the new grand list program and conversion updates, place-making, how the 2020 census may impact our future, the ever-popular Lister Forum, Deputy Commissioner of the Vermont Department of Health Tracy Dolan, Vermont State Epidemiologist Dr. Patsy Kelso, popular Northern Vermont University historian and author Professor Paul Searls, and more. STAY TUNED!

Thank you to our program committee members:

State of Vermont logo with green mountainsJason Broughton
Vermont Department of Libraries, State Librarian


vermont assessors and listers association logoElizabeth Curran
Vermont Assessors and Listers Association
Addison County Representative whitinglistersvt@gmail.com


vermont league of cities and towns Abigail Friedman
Vermont League of Cities and Towns
Director, Municipal Assistance Center


state of vermont logo with green mountainsTeri Gildersleeve
Vermont Department of Taxes, Property Valuation and Review,
Property Valuation Operations Chief


vermont state data center logo - an outline of vermont with numbers in itMichael Moser
Coordinator, Vermont State Data Center
Research Specialist, UVM Center for Rural Studies


State of Vermont logo with green mountainsDeanna Robitaille
Vermont Department of Taxes, Property Valuation and Review
District Advisor


AARP logoFred Schmidt
Director Emeritus, UVM Center for Rural Studies



2021 Workshops

Citywide Reappraisal During COVID19 -- John Vickery

The 2020 Census and You -- Michael Moser, Jason Broughton, Fred Schmidt

COVID-19: Vermont's Data-driven Response, and Where We're Headed -- Patsy Kelso

Grand List Cleanup -- Christie Wright and Teri Gildersleeve

Creative Placemaking -- Kelly Stoddard Poor

Using Technology to Your Advantage - Chris Miele

Vermont IPTMS Project


Past Workshops: 2019

TOEC on Across the Fence:

Past Workshops: 2018

2018 Theme: Technology, Efficiency, and Collaboration: Innovations to Improve Municipal Practice

KEYNOTE PANEL: with Jim Condos, Vermont Secretary of State, John Quinn, Secretary of VT Agency of Digital Services and Chief Information Officer; Michael Schirling, Secretary of Agency of Commerce and Community Development.

Do you sense funding streams drying up or getting diverted away from your municipal work?  When this happens we look for ways to work smarter by turning our focus to innovative approaches like using technology, increasing efficiency and building collaborations.  These three approaches form the theme for our 2018 Conference looking for innovative ways to improve municipal practices.  Keynote panelists will share their state-level insight for Vermont and offer suggestions on how municipalities can incorporate these approaches to extend resources.

TOEC 2018 Agenda (PDF) April 2018

Technology and Municipal Government:  The Impact of Technology on Open Meeting Law and the Public Records Act, Jim Condos, Vermont Secretary of State

The Emergency Management Director (EMD) as Teambuilder, Emily Harris, MPA, Vermont Emergency Management

Solid Waste Management for Vermont Municipalies, Paul Tomasi & Bruce Westcott, Vermont Solid Waste District Manager’s Association (SWDMA)

Town Road Erosion Inventory and Drainage Management Standards for Town Highway Access Policies, Milly Archer, CFM, Vermont League of Cities & Towns; Download the VLCT Model Highway Access Policy (.DOCX)

Finding Efficiencies from Mapping the Assessment Process and Use of Metrics, John Vickery, Vermont Assessors and Listers Association (VALA)

Past Workshops: 2017

2017 Theme: “Rural Economies in a Changing Demographic Landscape”

Keynote: “Building Unity, Direction and Priorities through Community Engagement,” Paul Costello

We are thrilled to welcome our 2017 Keynote speaker Paul Costello from the Vermont Council on Rural Development. Have you noticed how the same volunteers do most of the work in your town? Do you feel besieged by long lists of problems or ideas for initiatives that 'someone' should undertake to address?   Many towns face the same challenges of engaging their community in a way that establishes direction and leadership to advance common priorities. Paul will address effective ways to pull people together, to build a stronger community, to advance key projects, and to better connect to resources to help your town move forward.

About Paul Costello: Paul Costello has served as the Executive Director of the Vermont Council on Rural Development since 2000.  VCRD runs an annual Rural Summit, and conducts "Community Visits" that help rural communities build priorities, set action plans, and build connections to resources.  It also provides customized facilitation on rural development policy at the local, regional and state level.  Paul is a native Vermonter who attended UVM before earning a PhD in Intellectual History at McGill.

(above) Building Unity, Direction and Priorities through Community Engagement, Paul Costello Presentation Notes

Ingredients for Downtown & Village Revitalization, Lori Hirshfield, Town of Hartford Dept of Planning & Development

Ingredients for Downtown & Village Revitalization, Gary Holloway, VT Department of Housing and Community Development

Every Town Will Benefit from Statewide Parcel Mapping, Leslie Pelch, Vermont Center for Geographic Information


Past Workshops: 2016

A few highlights and resources:

Plenary Session: Inventorying the Strengths and Assets in Your Community, by Shoshanah Inwood

Slow It, Spread It and Sink It Using Green Stormwater Infrastructure, by Milly Archer and Becky Tharp

Past Workshops: 2015

TOEC on Across the Fence: