“I would not know how to write well or think critically without my liberal arts education, period! I lean on these strengths every day… .”
Majors: English and History
Lives in: Washington, D.C.
What work looks like: “I manage the experience of pharmaceutical companies using our ecommerce platform for lab supplies. I ensure clients know how to use our tech effectively, often meeting with directors to evaluate cost savings opportunities and with researchers who use the product and provide our company with feedback.”
What she loves about it: “I love that there is something new to tackle almost every day. There are only a few tasks I rinse and repeat during the month; most of my time is spent taking a step back from the details to identify patterns across customer experiences that can turn into opportunities to increase market share.”
What she gained from a liberal arts education: “I would not know how to write well or think critically without my liberal arts education, period! I lean on these strengths every day while working at a technology firm that incorporates AI. Before we implement AI into a specific workflow, we review the pros and cons, like: What is the operational cost savings? What feeling will this elicit from our intended customer base? What happens if it breaks? You cannot run these questions through AI. Studying the liberal arts also taught me how to stay organized and helped me become knowledgeable across a variety of subject areas—both skills that have shown company leadership how reliable my work and counsel are.”