What to Do If a Workplace Accommodation Request Is Denied

If your workplace accommodation request has been denied, it is important to understand your options and next steps. Employers must provide reasonable accommodations unless doing so would cause an undue hardship. If your request is denied, follow these steps to explore possible solutions and advocate for your needs.

Step 1: Review the Denial Reason

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  • Ask your employer for a written explanation of why the request was denied.
  • Understand if the denial was due to undue hardship, lack of sufficient documentation, or another reason.

Step 2: Engage in Further Discussion

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  • Request a follow-up meeting with your supervisor, HR representative, or the Office of Accessibility Services (OAS).
  • Be open to discussing alternative accommodations that may still meet your needs.

Step 3: Provide Additional Documentation

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  • If the denial was due to insufficient medical documentation, work with your healthcare provider to obtain more detailed information.
  • Clarify how the requested accommodation would enable you to perform essential job functions.

Step 4: Explore Alternative Accommodations

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  • Consider modifying your request to include different accommodations that may be more feasible.
  • Collaborate with your employer to identify solutions that balance your needs with workplace requirements.

Step 5: File a Formal Appeal

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  • If discussions do not resolve the issue, check your employer’s appeal process for accommodation denials.
  • Submit a written appeal detailing why the requested accommodation is necessary and addressing any concerns raised in the denial.

Step 6: Seek External Assistance

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  • If internal options are exhausted, you may seek assistance from agencies such as the Equal Employment Opportunity Commission (EEOC) or the U.S. Department of Labor.
  • Consider consulting a disability rights advocate or legal professional for further guidance.

Step 7: Maintain Documentation

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  • Keep records of all communication regarding your request, including emails, meeting notes, and written responses.
  • Documentation can be helpful if you need to escalate the issue.

Know Your Rights

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  • The Americans with Disabilities Act (ADA) protects employees from discrimination and ensures the right to reasonable accommodations.
  • Employers must engage in an interactive process to find effective solutions.

Request a Workplace Accommodation

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Report an ADA Barrier

Use our online form to report physical accessibility issues on the UVM campus.