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Windows – Intune Policy Sync

Enterprise Technology Services (ETS) leverages Microsoft Intune to manage UVM-owned Windows devices. To learn more about UVM’s implementation of Intune, please read this article. [link needed]

Windows computers will sync Intune configuration policies and settings automatically but on occasion, users may wish to manually sync settings. The sync occurs between the Windows device and Microsoft Intune, which is entirely cloud based. This means the device will not need to be on campus or connected to the UVM VPN to pull down policies and configurations.

There are two main methods for manually syncing Intune policies: via Company Portal or via Windows Settings.

Intune Sync via Company Portal

  1. Click on your Start Menu (or press the button on your keyboard), and then the All button, and then open Company Portal.
    Start Menu and Company Portal app icon
  2. Once Company Portal loads, click on the Settings tab in the left hand navigation bar and then click the Sync button. The sync button will then be greyed out and an animation will play.
    Settings and Sync buttons Syncing status
  3. Once the sync is complete, you will see a message saying “Last Sync on” with a timestamp.
    Last Sync On info

If a successful sync does not result in an expected change of settings or behavior, a computer restart may be required.

Intune Sync via Windows Settings

  1. Click on your Start Menu (or press the button on your keyboard) and then click the gear icon to open Settings.
    Start Menu and Settings icon
  2. In Settings click on the Accounts button.
    Accounts button
  3. In Accounts, click on Access work or school in the left hand navigation bar, click on the Connect to CAMPUS AD domain button, and then click Info.
    Access Work or School and Info buttons
  4. Scroll down to the Device sync status section and click Sync. The sync button will then be greyed out and an animation will play.
    Sync buttonDevice Sync Status info
  5. Once the sync is complete, you will see a message saying “The sync was successful” and a time stamp.
    The Sync Was Successful message

If a successful sync does not result in an expected change of settings or behavior, a computer restart may be required.

Sync Errors

If you encounter any errors when manually syncing with Intune, please contact the Tech Team for assistance: https://www.uvm.edu/it/kb/contact/

Updated on January 12, 2026

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