About cache, cookies, and history
For information about your web browser’s cache, cookies, and history, see:
How do I clear my web browser’s cache, cookies, and history?
Notes:
- In most computer-based web browsers, to open menus used to clear your cache, cookies, and history, press
Ctrl-Shift-Delete (on PC systems). Command + Shift + Delete (Mac OSX systems)
. If this doesn’t work, follow the appropriate instructions below. - If you don’t see instructions below for your specific version or browser, search your browser’s
Alt
.
menu for “clear cache”. If you’re unsure what browser version you’re using, from the menu, select . InInternet Explorer and Firefox, if you don’t see the menu bar, press
Browser specific instructions
Chrome
- In the browser bar, enter:
chrome://settings/clearBrowserData
- Select the following:
- From the drop-down menu, select .
- Click . Close all browser windows and re-open the browser.
Firefox
- From the
Alt
to make it visible.
menu, select .If the menu bar is hidden, press - From the drop-down menu, select the desired range; to clear your entire cache, select .
- Next to “Details”, click the down arrow to choose which elements of the history to clear. Click . Close all browser windows and re-open the browser.
Safari
- From the menu, select Preferences
- Click on the Advanced tab
- Check the box next to Show Develop Menu in Menu Bar
- Close Safari Preferences
- Under the Develop Menu, select Empty Caches
- Quit and reopen Safari
Microsoft Edge
Internet Explorer 8 and higher
- From the
Alt
to make it visible.
or menu, select .If the menu bar is hidden, press - Deselect
- or
- or
, and select:
- Click . Close all browser windows and re-open the browser.
Opera
- From the menu, select , and then .
- In the dialog box that opens, select the items you want to clear, and then click . Close all browser windows and re-open the browser.
Android
Note: The steps to clear your cache, cookies, and history may differ depending on the model of your Android device and your preferred browser.
You should be able to clear your cache and data from your application management settings menu:
- Go to and choose or .
- Swipe to the tab.
- In the list of installed apps, find and tap your web browser. Tap and then . Close all browser windows and re-open the browser.
Apple iOS
Note: The following steps apply to the newest version of Mobile Safari for iOS. If you need instructions for older versions, you might find them in Apple Support’s Safari web settings on your iPhone, iPad, or iPod touch.
- Open your Settings app.
- Tap .
- Tap and confirm. Close all browser windows and re-open the browser.