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Clearing Browser Cache

About cache, cookies, and history

For information about your web browser’s cache, cookies, and history, see:


How do I clear my web browser’s cache, cookies, and history?

Notes:

  • In most computer-based web browsers, to open menus used to clear your cache, cookies, and history, press Ctrl-Shift-Delete (on PC systems). Command + Shift + Delete (Mac OSX systems). If this doesn’t work, follow the appropriate instructions below.
  • If you don’t see instructions below for your specific version or browser, search your browser’s Help menu for “clear cache”. If you’re unsure what browser version you’re using, from the Help menu, select About [browser name]. InInternet Explorer and Firefox, if you don’t see the menu bar, press Alt.

Browser specific instructions

Chrome

  1. In the browser bar, enter:
      chrome://settings/clearBrowserData
  2. Select the following:
    1. Browsing history
    2. Download history
    3. Cookies and other site and plug-in data
    4. Cached images and files
  3. From the Clear the following items from: drop-down menu, select the beginning of time.
  4. Click Clear browsing data. Close all browser windows and re-open the browser.

You must fully quit and relaunch your browser to complete the cache-clearing process.

Firefox

  1. From the History menu, select Clear Recent History.If the menu bar is hidden, press Alt to make it visible.
  2. From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select Everything.
  3. Next to “Details”, click the down arrow to choose which elements of the history to clear. Click Clear Now. Close all browser windows and re-open the browser.

You must fully quit and relaunch your browser to complete the cache-clearing process.

Safari

  1. From the Safari menu, select Preferences
  2. Click on the Advanced tab
  3. Check the box next to Show Develop Menu in Menu Bar
  4. Close Safari Preferences
  5. Under the Develop Menu, select Empty Caches
  6. Quit and reopen Safari

You must fully quit and relaunch your browser to complete the cache-clearing process.

Microsoft Edge

  1. From the Edge menu (ellipsis in the top right corner), select Settings.
  2. Click the button labeled Choose what to clear under Clear browsing data.
  3. Ensure the following are selected:
    1. Cookies and saved website data
    2. Cache data and files
  4. Click Clear, then close and reopen the browser.

You must fully quit and relaunch your browser to complete the cache-clearing process.

Internet Explorer 8 and higher

  1. From the Tools or Safety menu, select Delete browsing history….If the menu bar is hidden, press Alt to make it visible.
  2. Deselect Preserve Favorites website data, and select:
    1. Temporary Internet files or Temporary Internet files and website files
    2. Cookies or Cookies and website data
    3. History
  3. Click Delete. Close all browser windows and re-open the browser.

You must fully quit and relaunch your browser to complete the cache-clearing process.

Opera

  1. From the Opera menu, select Settings, and then Delete Private Data….
  2. In the dialog box that opens, select the items you want to clear, and then click Delete. Close all browser windows and re-open the browser.

You must fully quit and relaunch your browser to complete the cache-clearing process.

Android

Note: The steps to clear your cache, cookies, and history may differ depending on the model of your Android device and your preferred browser.

You should be able to clear your cache and data from your application management settings menu:

  1. Go to Settings and choose Apps or Application Manager.
  2. Swipe to the All tab.
  3. In the list of installed apps, find and tap your web browser. Tap Clear Data and then Clear Cache. Close all browser windows and re-open the browser.

You must fully quit and relaunch your browser to complete the cache-clearing process.

Apple iOS

Note: The following steps apply to the newest version of Mobile Safari for iOS. If you need instructions for older versions, you might find them in Apple Support’s Safari web settings on your iPhone, iPad, or iPod touch.

  1. Open your Settings app.
  2. Tap Safari.
  3. Tap Clear History and Website Data and confirm. Close all browser windows and re-open the browser.

You must fully quit and relaunch your browser to complete the cache-clearing process.

Updated on July 16, 2018

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