The Master Gardener Volunteer Helpline serves Vermont residents by providing science based information about home horticulture issues.


Due to Covid-19, the in-person volunteer phone line is closed for the 2020 season. We have a small group of volunteers who are accepting questions remotley. Please use the online form below to submit your home gardening questions and photos, or leave us a message. We will do our best to answer your question in 5-7 days.

Here are a couple of great resources if you wish to search for answers to your questions. eXtension Search and Gardening Resources. 

Ask a Master Gardener

Helpline phone


Click here to submit your question online

If you are unable to use the online form you may leave a message with your question. Speak slowy and clearly, state your name, town/city, phone number, email address and question.

How to Submit Specimens

Due to the COVID 19 pandemic, the Plant Diagnostic Lab is not accepting any home garden insect or plant specimens for the 2020 season. If you would like to have something i.d., please use the Submit Online form located above and include good/clear images of the entire plant/insect, and a close up of the specific damage occuring.

Thank you for your understanding.

Commercial Growers

Please visit the UVM Plant Diagnostic Clinic for assistance.

Not in Vermont?

Due to the large volume of requests, differences in climatic conditions, and variation in state pesticide regulations, we can only assist with issues that occur in Vermont and Northern New Hampshire. Find a National Master Gardener Program near you.

Directions & Map to Helpline Office

“This work is supported by Crop Protection and Pest Management Program [grant no. 2017-70006-27143/1013802] from the USDA National Institute of Food and Agriculture.”