Central Themes

  1. Conscientious Leadership: Ethical decision-making; applying Federal and State employment guidelines; implementing UVM policies and practices; leading by example and contributing to diversity.
  2. Commitment to Diversity: Increasing personal multicultural awareness; modeling self-improvement around issues of cultural competency and diversity; developing a comprehensive definition of diversity and how it can be integrated into everyday work; providing learning opportunities for staff and encouraging the individual development of staff.
  3. Self-Awareness: Understanding how personal beliefs impact supervision of others; determining individual strengths; minimizing the impact of our personal beliefs on others; listening, encouraging the exchange of ideas; inspiring a team effort and sharing constructive feedback; working with others toward shared goals and aligning the unit with the strategic direction of the organization.
  4. Development of Supervisory Skills: Developing and practicing tangible skills that will help enhance the supervisory experience.

How to Apply

Those interested in this course should speak with their manager first, upon receiving a registration packet for the Level II Supervisory Certificate.

Application forms will be available through direct e-mailing. The admission decisions are made and the applicants are notified in early October. The program starts mid-October, with the graduation ceremony in June.

Program Requirements

The total time requirement for the Advanced Supervisory Certificate is approximately 24 hours of classroom time and significant independent work. It is imperative that you fully understand the time commitment and your availability for all required classes prior to signing up for the series.


  1. Attend and fully participate in all required sessions
  2. Attend three elective sessions
  3. Complete all required homework assignments
  4. Complete a project and participate in the poster session

Participant's Manager

  1. Guarantee release time for classes and work time to complete the required project.
  2. Support participant with goal setting and integration of learning into work.


Building and Maintaining a High Performance Team

Because engaged and accountable employees working together are crucial to your success as a supervisor, this class will equip you with what you need to know, what you need to do and how it needs to be done so that your team is performing at their best..

  • Characteristics of a high-performance work team.
  • Leave management
  • Common stages of team development.
  • Causes of team dysfunction.
  • How to foster a healthy team dynamic.

Introduction to Supervisory Styles

What is your supervision style? Rarely does someone’s style reflect a “true” leadership type. Leadership style may depend on the type of people you are supervising and situations you face. We will explore the concept of applying the appropriate leadership style at the right time in particular situations.


  • Understand leadership styles focusing on Path Goal Theory
  • Explore strength-based leadership and how it can be applied to your supervisory style
  • Gain exposure to leadership tools

Building a Culture of Integrity

Ethics is the study of standards relating to right and wrong - what we "ought" to do. Organizational ethics is critically important: a necessity rather than a luxury. At UVM, we seek to create a culture where ethical behavior is valued and violations result in disclosure. Many ethical situations are not clear-cut and require experience and expertise to arrive at a workable solution. In this interactive workshop, you will learn to differentiate "right vs. right" from "right vs. wrong" ethical choices and to distinguish between compliance management and setting cultural norms as behavior standards.

Who You Are and How You Are in Conflict

An Introduction to Individual Styles and Skills to Enhance Your Workplace Effectiveness

Conflict is inherent in any relationship. Though many of us have learned how to manage conflict through rules and norms modeled by our families, the media, and other social systems, too often the messages and behaviors we have learned through observation and experience go unexamined.

In this workshop you will be given the opportunity to better understand your own conflict beliefs, triggers and approaches. In addition, we will examine avenues for working with conflict as it arises in the workplace, and equip you with basic tools for conflict intervention.

While we cannot always predict our future responses to conflict, we can better understand our own behavior and tendencies. And though we cannot control the way a conflict unfolds, we do have the ability to proactively learn about conflict dynamics and how to move through conflict more effectively.


UVM has a compelling interest in cultivating an educational and work environment rich in diversity and opportunity. To that end, AAEO, in consultation with campus partners, has updated recruiting practices to drive the University interest and to assure compliance with federal regulations through affirmative recruiting practices and philosophies. This workshop will address concepts such as cultural fluency, diversity as an imperative, essential elements of a successful search, dynamic networking, objective selection, interview protocol and question guidance, and ideas on creating inclusive welcoming impressions. This is an important training opportunity for campus leaders chairing and participating in searches.

Coaching for Employee Engagement

During this session we will explore what is meant by “employee engagement” including what are the benefits of having engaged employees for an organization. Supervisors play a key role in ensuring employees become and stay engaged. This workshop will offer opportunities to practice some of the key coaching skills. Additionally, you will recognize and discuss active listening skills, examine business outcomes of engaged employees, and discuss the role of the supervisor in engaging employees.

The Mindset and Practices of a High EQ Supervisor

A deeper dive into practical aspects of supervision employing emotional intelligence, appreciation and employee engagement. Learn how using emotional intelligence and appreciation can cultivate employee engagement and a positive work environment. Support you and your teams growth by learning concepts such as the Ladder of Inference as it relates to our assumptions and approaching difficult conversations with curiosity and an appreciative mindset.

Performance Management-Discuss The Role of the Supervisor in Engaging Employees

In one single meeting a wealth of information can be shared, leading toward a better understanding of the work, the challenge it offers, and the professional growth of the individual performing it. Learn about the appraisal process as well as the progressive discipline guidelines initiated at times when performance or conduct require attention. You'll be well-prepared to provide feedback as a result of this learning session.



All classes may have pre-course work. The program facilitator will contact you in the event there are required readings or course work to be completed before the scheduled class.