And just like that, on March 11th 2020, the university released a startling update informing the campus community that due to the COVID-19 pandemic, in-person instruction would not resume after Spring Break and that all classes would shift immediately to remote instruction.  What does remote instruction mean?  What happened to these students as a result of the university’s sudden transition to technology-enabled and online courses?  What was their academic and social experience really like throughout emergency remote learning?

Of particular concern to me were first-generation college students who relied upon the university’s infrastructure to meet their needs.   Consequences associated with reliance on technology; limited access to internet service; lack of parental and community support; and diminished institutional resources raised red flags. 

This unprecedented educational circumstance prompted by a global pandemic presented a prime research opportunity.  As such, I conducted a qualitative research study utilizing the narrative approach to explore their unique and shared educational experiences as first-generation college students relegated to emergency remote learning. Through the development of trends and themes derived from these students’ narrative accounts, I provide insight into their profoundly altered educational experience and offer recommendations that promote a high quality virtual learning environment.