Outline #15: Communication and Opinion Leadership
I. Communication can be classified as formal or informal, mass or personal.
II. Communication involves a source, a message, a medium, a receiver, and feedback.
III. Two sided messages can be fatal in the marketplace.
IV. Opinion leadership is informal
V. The model of opinion leadership involves the mass media, a receiver, and a medium.
VI. There are several methods to find out who are opinion leaders.
(Handouts 15.1, 16.3, 16.4)
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