We are in the process of replacing the PBX system that was installed at the University over 20 years ago. Many features are no longer supported due to the outdated technology.  We are migrating to a Voice over Internet Protocol platform (VoIP).

Voice over Internet Protocol (VoIP) platform is a network based system which allows more flexibility and independence on the part of the user.  It requires new phones and adequate wiring.  Two types of Cisco telephones are currently being deployed.  A standard phone is $285.00.  A Cisco phone with sidecar is $554.00.  The initial telephone and voicemail setup will be done by our telecommunications staff. After the initial set-up and installation, each individual will have the ability to change their own voicemail password and to program what numbers they want displayed on their phone.  Different display backgrounds will also be available so that each person can make adjustments that best work for them.

Below are the different documents to help new users navigate their new phones:

Cisco Voicemail

Cisco Web Inbox

Cisco Personal Connections Assistant (PCA)

Cisco 8841-8851 Quick Start Guide

Cisco 7965 Quick Start Guide

How much will it cost? –

Telecommunications and Network Services will be charging for the cost of the phone and the basic materials.  No labor will be charged for a phone upgrade from the current PBX system to the VOIP system.

Cisco Jabber is also an option for many departments who need to have the flexibility of a VoIP system but cannot afford to do a full phone system upgrade yet.  The Jabber platform allows your mobile device, laptop or computer to be an extension of your work phone. You can receive and make calls from your UVM extension when using the Jabber app on your device. A physical desk phone is no longer required.  Your cell phone will continue to work with your normal phone number as well.

In order to use Jabber, the department needs to convert to VoIP.  UVM Telcom will need to do a review of the department’s location on campus as there needs to be adequate wiring or wireless signal for the system to work.  There will still be a $50.00 per month charge for the use and maintenance of the UVM phone number and system.  Please contact us at 656-8888 or network.services@uvm.edu for more information.

Schedule – Buildings currently being cutover

Waterman

Please have your manager / department head contact network.services@uvm.edu to find out when your department is scheduled for an upgrade.

Convert My Phone – An individual can contact us to upgrade their phone.  There is a cost involved so we will need a chart string.  There are some drawbacks to having a separate telephone system from your co-workers.  Please contact Telecommunications and Network Services to find out more information.

Convert my Department – A department can contact us to upgrade their phones.  There is a cost involved for the phone so we will need a chart string.  Please have your manager / department head contact Telecommunications and Network Services to find out more information.

Completed Buildings

We have already completed the upgrade in several buildings across campus.  Once an entire building has been converted, we will not provide Nortel phones or services in that building.

16 Colchester
109 So. Prospect St Annex
178 So. Prospect Street.
184 So. Prospect Street
194 So. Prospect Street
208 Flynn Avenue
220 Colchester Avenue (The Villa)
280 East Avenue
282 East Avenue
401 Watertower Circle
438 College Street
439 College Street
589 Main Street
617 Main Street
61 Summit Alumni House and Pavilion
705 Spear Street (Forestry Bldg)
86 So. Williams (Booth House)
Aiken
Austin
CCRH East
CCRH West
CFC Fieldhouse
Christie
Cohen
Converse East
Converse North
Converse South
Coolidge
Davis Hall
Discovery
Englesby
Farrell
Fort Ethan Allen - EA 321 (TCO Shop)
Fort Ethan Allen - EA 331 (Carpentry Shop)
Fort Ethan Allen - EA 340 (Automotive Shop)
Grounds Bldg
Gutterson Parking Garage
Hamilton
Harris
Harris/Millis Commons
Howe Library
Hunt
Innovation
Interfaith Center
Ira Allen School
Jacobs House
Living and Learning Commons
Living and Learning Bldg A
Living and Learning Bldg B
Living and Learning Bldg C
Living and Learning Bldg D
Living and Learning Bldg E
Mansfield
Marsh Hall
Mason
McAuley
McCann
Mercy
Millis
Miller Farm Research Center
Nicholson House
Patterson
Perkins
Ready
Redstone
Richardson
Robinson Hall
Rubenstein Lab (ECHO)
Sichel
Simpson
Slade
Stafford Head House
Tech Park
Trinity Boiler House
Trinity Cottages (4 buildings)
Torrey
Tupper
University Heights N1
University Heights N2
University Heights N3
University Heights S1
University Heights S2
University Heights S3
Votey
Wilks
Wing
Wright