Campus Network Troubleshooting
This article details various troubleshooting steps to take when you have difficulty getting connected to the internet on campus. You...
Network and Connectivity
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Cisco Jabber
The Cisco Jabber client is a communications software that allows you to answer and make phone calls directly from your... -
Cisco Personal Communications Assistant
The Cisco Personal Communications Assistant (PCA) is a web portal that grants users the ability to configure and check their... -
Cisco Secure Client VPN
If you do not already have the Cisco Secure Client app installed on your computer, you can install it using... -
Cisco VPN – Start Before Login
With the Start Before Login (SBL) module for Cisco Secure Client, users on domain-joined Windows computers are able to configure... -
Connect to EduRoam
UVM is a participating member of the EduRoam federation. EduRoam is a globally distributed network access system developed to create... -
Connect to UVM Wireless
The following guides will help you connect to UVM’s wireless network. The guide includes steps for Windows, macOS, iOS and... -
Finding your IP Address
An IP address is useful information when troubleshooting networking issues. Below are guides for obtaining your macOS or Windows IP... -
Finding your MAC Address
UVM and other large organizations utilize a WPA2 Enterprise wireless network, granting enhanced security methods, additional controls, and a number... -
Forget a Wireless Network
When a UVM netID password is changed or reset, it is necessary to update the password in wireless settings on... -
Getting Connected at UVM
Connecting to WiFi There are 3 wireless networks available on UVM campus: UVM Current Students, Staff, Faculty, and other UVM... -
Install the Cisco Secure Client VPN app
UVM’s Virtual Private Network service allows remote users with UVM credentials to securely access resources that are normally only available... -
Microsoft Teams – Hosting Office Hours
If you’d like to host office hours remotely, you can use Microsoft Teams. Schedule time or meet instantly with an... -
Microsoft Teams – Installation & Sign-In
Microsoft Teams is a collaborative communications platform that incorporates a persistent chat, video calls/meetings, and file sharing (including collaborative editing... -
Network compatibility for Media Streaming, Game Consoles, and Smart Devices
Unlike computers and smart phones – most game, media, and smart home devices are not designed to be used on... -
Recreating macOS Networking Plists
Recreating macOS networking plists is an advanced wireless troubleshooting step. It should not be done hastily, as it causes many... -
Res Hall Ethernet Ports
Cisco Access Point If you have a Cisco access point similar to the one below, use the LAN1 port for your... -
UVM Guest Accounts
As a UVM campus visitor or external collaborator, the method of authentication and the type of access you receive with... -
UVM Wireless Certificate Renewal – radius.uvm.edu
UVM’s wireless network certificate was updated on January 28th, 2025. When attempting to connect to the UVM wireless network after... -
UVM Wireless Manual Profile Creation
This guide was created to be used in circumstances where the usual process of connecting to UVM wireless on a... -
Working Remotely
This guide is intended to serve as a repository of resources available to Students, Faculty, and Staff in recognition of...
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