The Tech Team serves as the main entry point for all IT support issues at the University of Vermont. Tech Team support services are available to all UVM affiliates, which includes current Students, Faculty, and Staff.
We respectfully request that those with support requests not related to academic success or classrooms submit a ticket or email helpline@uvm.edu rather than calling, as this will help us to more efficiently respond to your (and everyone else’s) requests.
We will get back to you as soon as possible. Thank you for your patience.
This adjustment to our support offerings is intended to more effectively and safely meet the needs of the UVM community (especially concerning Hybrid/Online Course Delivery) at this time.
If you are in need of support, please call or submit a ticket and we will attempt to resolve your technical issues remotely. Appointment based drop-offs for limited issues may be scheduled as needed.
Get things started by submitting a help request or contact the Tech Team Help Line at helpline@uvm.edu or by phone at (802) 656-2604.
Help Line Hours
| Monday - Friday | 8:00 AM — 9:00 PM |
| Saturday | Closed |
| Sunday | 4:00 AM — 9:00 PM |
| 17 Jan | 10:00 AM — 4:00 PM |
Computer Clinic Hours
| Monday - Friday | 8:00 AM — 4:30 PM |
| Saturday - Sunday | Closed |
| 17 Jan | Closed |
Semester Hours of Operation
TOWN MEETING DAY (3/2) HOURS
The Help Line hours will be 8am to 4:30pm on Tuesday, March 2nd.
| Spring 2021 | |
| Help Line — (802) 656-2604 | Computer Clinic |
|---|---|
| Monday – Friday – 8am to 9:00pm | By Appointment ONLY Call the Help Line or submit a ticket to schedule |
| Sunday – 4pm to 9pm | CLOSED |
| Closed on Posted UVM Holidays | |
