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This summer, UVM will start a project to confirm that all dependents (such as a spouse, child, or domestic partner) enrolled in our medical, dental, or vision plans are eligible. This check is required to keep dependents covered.

UVM is working with WTW, a trusted partner with experience in this kind of work. The process run from July 7 – September 5. If you have dependents on your plan, you will need to send documents to prove they are eligible. You can do this by mail, fax, or online.

Process

WTW will contact employees with dependents by email and mail. They will provide full instructions, a timeline, and a list of documents you can use to verify your dependents.

Starting July 7, you can log in to WTW’s secure website to complete the process.
WTW also has a support team to help, including access to translation services. All documents go directly and securely to WTW.

At the end of the process, any dependents who are not eligible will be removed from your plan. Eligible dependents will not be affected.

Access the verification portal and submit your documents

Resources

Here are some helpful documents from WTW. They will also be included in the packets mailed and emailed to employees who need to verify dependents.

• Frequently Asked Questions (PDF)
• Definition of Dependents (PDF)
• Acceptable Documents (PDF)

Need direct support? Call WTW's helpline at (877) 468-9479 between 9:00 a.m. to 6:00 p.m. ET Monday through Friday.

Data Protection

The FAQ provides general information regarding WTW's data usage and privacy. For more detailed information you can also read WTW's Data Protection Notice.