Identity Theft : Consumer Assistance Program : University of Vermont

University of Vermont

Consumer Hotline:  Toll Free In VT (800)649-2424 or (802) 656-3183


Identity Theft

When your identity is stolen, it can take a great deal of time and money to resolve.  You can take steps to minimize your risk of experiencing identity theft.  Here is some basic information you should know.  

Tax ID Theft

Tax ID Theft Logo link to IRS
Tax identity theft is a viable way for scammers to take your money. Know all you can about this fraud.

Check your credit report every year!

Request your credit report online or write to:
Annual Credit Report Request Service
PO Box 105283
Atlanta, GA 30348-5283

Check recent Security Breach Notices

*Verify a notice you received or review recent notices*

ID Theft News:

April 2014
Physician Identity Theft Fraudulent Tax Returns Surface in Vermont, by the Vermont Medical Society

November 18, 2013
Google to Pay State $467 Thousand in Multistate Settlement Over Tracking of Consumers

September 11, 2013
Attorney General Sorrell Requires Security Upgrades and Assesses Penalty for Security Breach Violations

July 8, 2013
Consumer Advisory Re Direct Express Debit Card Scam

March 9, 2010
Lifelock, Inc.- Identity Theft Service Provider Agrees to Issue Refunds and Pay Costs of Investigating Deceptive Advertising

Click here for more AGO news and settlements

What is identity theft?

Vermont law defines identity theft as the unauthorized use of another person's personal identifying information to obtain credit, goods, services, money or property (for more information on Vermont laws regarding privacy and data security, click here).  In many cases, identity theft involves the fraudulent use of your credit card or bank account information.  In some cases, your social security number and other personal information may be used to fraudulently obtain driver's licenses, lines of credit, loans or other consumer accounts.

I think I am a victim of identity theft. What steps should I take?

Credit Bureau Fraud Contacts:
  EQUIFAX 1-800-525-6285
  EXPERIAN 1-888-397-3742
  TRANSUNION 1-800-680-7289
  • Review your credit reports carefully for any accounts that you are not familiar with.  You can obtain your free credit report from each of the Credit Reporting Bureaus through  If you find anything that should not be there, be sure to save a copy of the report.  Then, contact the credit reporting agency to dispute all inaccurate items.

  • Place a fraud alert or freeze on your credit reports.  You can find out more information from the Federal Trade Commission about fraud alerts and freezing your credit files.  To place a fraud alert or freeze on your credit files, contact the three
    credit reporting agencies listed in the box above and to the right.

  • Close any accounts that have been tampered with or opened fraudulently.

  • File an "identity theft" police report and ask for a copy for your records. Find your local police agency.

  • File a complaint with the Federal Trade Commission.

  • Write down the name of anyone you talk to, what s/he told you, and the date of the conversation.

  • Follow-up in writing with all contacts you've made about the ID theft on the phone or in person. Use certified mail, return receipt requested, for all correspondence regarding the theft.

  • Keep copies of all correspondence or forms relating to the ID theft.

  • Keep the originals of supporting documentation, like police reports and letters to and from creditors; send copies only.

  • Keep old files even if you believe the problem is resolved.

I still have questions, where can I find out more?

Find out more about identity theft by visiting the Federal Trade Commission.  Also check out our Identity Theft FAQ's page.

Last modified April 15 2015 12:26 PM

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