Bill Wallace is the Executive Vice President of Strategic Business Units and Acquisitions at Chase Card Services, the second largest issuer of Visa and MasterCard credit cards. Chase has more than 154 million credit cards in circulation with annual sales volume of $340 billion and over $153 billion in outstanding loans.
Bill is a member of the JPMorgan Chase Executive Committee and the Chase Card Services Executive Leadership Team. He leads the teams responsible for Chase Card Services' eight key partner segments, new customer acquisitions, customer analytics and business development. He ensures Chase remains focused on building and maintaining strong relationships with new and existing customers, including its more than 850 credit card partners, which include many of the world's best brands. Bill works in concert with Chase's Marketing, Operations, Technology and Credit Policy teams to ensure the organization achieves industry-leading growth and profitability. Prior to his current role, Bill was Chief Information Officer for Chase Card Services. As CIO, he oversaw the industry's largest credit card portfolio conversion.
Bill joined First USA, a predecessor to Chase, in 1993, taking responsibility for systems development. During his tenure, he oversaw the deployment of integrated customer service and collection platforms, the creation of the card data warehouse and the growth of the portfolio from the nation's 11th largest to the 3rd largest card portfolio. Bill also led the technology efforts for the 1999 development of Wingspan, First USA's full-service internet-only bank, for which he was named number one CIO of Future Bank magazine's top ten. He was also recognized by Information Week magazine as one of its top ten IT & Business Leaders.
Prior to joining First USA, Bill spent nine years with General Electric in their Aerospace Division and Advanced Concepts Center.
Bill currently serves on the Board of the Delaware State Chamber of Commerce and coaches youth hockey in Pennsylvania. He received his Bachelor's degree in Mathematics from the University of Vermont and currently resides in Pennsylvania with his wife and three children.
Business Affiliation: Chase Card Services