1. Emergency: Call 911 or UVM Police 802.656.3473
- Things that could cause severe bodily harm such as fire, flood, broken sprinkler head, etc.
2. Urgent: Contact your main desk
- Things that cannot wait such as no power, no heat or hot water, shattered window, cannot lock door, etc. When halls are open during the semester, regular main desk hours are:
- Monday to Friday: 10 a.m. to 11 p.m.
- Weekends and UVM holidays: 12 noon to 11 p.m.
- RAs are on duty from 7 p.m. to 7 a.m. The RA on duty phone number is listed at each main desk.
3. Computer or Network Issue: 802.656.2604 or UVM Tech Team
- For hardware or software support, connectivity issues, and smart TV setup troubleshooting.
4. Routine Maintenance: Submit a Maintenance Ticket
- Things that can wait a day or two such as broken blinds, clogged drain, furniture issue, light out, etc. You must have UVM NetID to submit a Maintenance Ticket.
We are excited to announce the launch of our new system for maintenance tickets, Planon! Check out our video guide to Planon.