University of Vermont

Human Resource Services and Operations

Information Technology Assistant/Programmer

Information Technology Assistant/Programmer—Job Standard

Job Family: Specialized
Job Code: 4031
FLSA: Non-Exempt
Union Status:

This job standard may be part of one or more career progressions.

Job Overview

Provide general to specialized technical assistance, perform data analysis and/or computer programming for designated University areas.

Typical Functions

The duties listed are not all-inclusive. Duties assigned to individual employees may vary.

Provide general to specialized technical assistance, perform data analysis and computer programming for designated University areas; use judgment in decisions regarding application of technical solutions within the context of University guidelines.

Provide technical assistance and support; perform network systems programming and maintenance; analyze program specifications, modify, develop and administer complex, customized software applications for special projects or to automate current manual systems; may install, modify and maintain hardware and software.

Respond to and resolve inquiries from internal and external constituents; troubleshoot and resolve project or computer related inquiries and system performance problems based on a comprehensive knowledge and understanding of area processes and procedures; may provide individual and group training and instruction for internal users related to current and new software systems.
Research hardware and software requirements and assist in acquisition planning; maintain resource information and related records; collect, organize and prepare data and related reports; may analyze and digitize data.

May provide functional supervision to designated employees and/or affiliates.

Minimum Qualifications

Education and experience equivalent to:

Bachelor's degree in technology related field and one to three years' related or specialized experience required.

Last modified September 21 2011 03:42 PM