University of Vermont

Human Resource Services and Operations

Administrative Services Manager

Administrative Services Manager—Job Standard

Job Family: Professional
Series: Administrative Services Professional
Job Code: 3011, 3012
FLSA: Exempt
Union Status:

This is the management level standard associated with the Administrative Services Professional Series.

Job Services

Provide management oversight and leadership of a department or major unit in support of University programs, goals, and mission; reports to a Classified Executive or an officer of the institution.

Typical Functions

The duties listed are not all-inclusive. Duties assigned to individual employees may vary.

Provide management oversight and leadership; use judgment in prioritizing workflow, selecting methods, and applying operational and organizational processes; design and implement mid- to long-range initiatives, action plans, and goals with general guidance; develop operational, management, and planning projections and strategies; evaluate and make recommendations related to processes, procedures, and policies.

Coordinate administrative functions; monitor and analyze area and University policies to ensure institutional consistency, organizational quality, effectiveness, and integrity of communications/programs/services; participate in or develop budget projections and approve expenditures; oversee personnel actions, recruitment/retention, performance, and constructive discipline; manage specialized training and operational activities.

Oversee data management; ensure compliance with pertinent confidentiality guidelines; interpret and analyze data, identify trends, and establish and document systems criteria; develop and provide high-level administrative and management reports; and compose internal and external communications that may be of a time-sensitive or highly charged nature.
Provide information, consultation, and direction; respond to and address complex inquiries specific to area of expertise and consistent with area guidelines; collaborate with and serve as a resource and liaison with internal and external constituents; interpret and communicate area, procedural, and process information for operational, planning, and management purposes; research, negotiate, and resolve complex issues and outcomes; ensure compliance with University standards and regulatory guidelines based on a thorough knowledge and understanding of University policies and procedures; may serve as a University representative at internal and external events and activities.

Provide administrative supervision to more than two ongoing employees in a University recognized department or major unit and may functionally supervise designated affiliates. A major unit must have at least one exempt employee.

Distinct Functions

Perform functions pertinent to area of specialization; examples include: manage general to complex, broad-spectrum, University-wide programs, projects, and processes related to human resource, business/financial, and management systems.

Minimum Qualifications 

Education and experience equivalent to: 

 Bachelor's* degree in a specialized or related field and six to eight years' related experience required. *Level of degree may vary based on specific job functions. (MS) 

Last modified November 16 2016 11:13 AM