Illness: Tickets will not be refunded or exchanged if the show takes place. Refunds or exchanges will be offered only if the ensemble is unable to perform.
Weather: Tickets will not be refunded or exchanged if the show takes place. Refunds will be offered only if the ensemble is unable to perform, UVM closes, or an official state agency issues a do-not-travel warning.
A word of explanation regarding this policy:
Over the past several years, because of Covid, requests for ticket refunds and exchanges have more than tripled. Because we believe in paying an artist a fair and equitable guaranteed fee, if they are here and able to play, we must honor that guarantee. Due to the current financial environment, we cannot be as flexible as we were in the past.
If you cannot use your tickets due to illness, another commitment, or any other reason, you are welcome to let us know so we can donate that ticket to a student.