Coordinate and administer a residential program in a housing complex, including student development and operations components within the University's Division of Student Affairs. Reside on campus and supervise graduate and undergraduate students working as Assistant Resident Directors and Resident Assistants in residence halls and/or on-campus apartments.

The duties listed are not all-inclusive. Duties assigned to individual employees may vary.

Coordinate and administer a residential program in a housing complex, including student development and operations components in assigned residence hall; use judgment in prioritizing work and selecting methods; organize and develop programs, services, and initiatives designed to foster community and civic engagement through educational sessions; may assist in development and implementation of systems to facilitate organizational processes.

Reside on campus and supervise graduate and undergraduate students working as Assistant Resident Directors (ARD)and Resident Assistants (RA) in residence halls and/or on-campus apartments. Recruit and select ARD’s and RA’s. Develop and implement training and evaluate staff.

Develop and implement programs, educational sessions, or supplemental activities that promote student engagement and community awareness, and increase multicultural and intercultural competence.

Serve as liaison and University representative to internal and external constituents; respond to and address inquiries and concerns; provide counsel, advice, and direct support consistent with department guidelines; interpret and communicate policies, procedures, and processes; facilitate outcome resolution and ensure compliance with University and regulatory guidelines based on a comprehensive knowledge of University policies and procedures.

Serve as a University hearing officer; conducts incident review and restorative meetings and conduct hearings. Actively

Respond to issues requiring counseling support; provide welfare checks for students of concern and facilitate related meetings and follow-up housing support agreements and communications, including with parents. Respond to emergency calls and make referrals to campus and community resources.  

Manage operational functions for residence halls such as key distribution and collection, damage assessment, reporting and billing, maintenance requests, and hall openings and closings. Serve as facility manager for residence halls including conducting room checks, reporting and following up on housekeeping, maintenance and mover requests.

Perform data management and administrative functions; maintain files, records, and databases that may be of a sensitive or confidential nature; coordinate and evaluate data; prepare documentation, and administrative and management reports using standard or specialized software applications; monitor budgets.

Provides supervision to graduate student and may provide functional supervision to designated employees and/or affiliates.

Education and experience equivalent to:

Master’s degree in Higher Education and Student Affairs (HESA) or related field required.