This job standard is part of a career progression within the Student/Academic Services Professional Series consisting of Enrollment Management Professional and Enrollment Management Professional Senior.

Job Family Professional
Series Student/Academic Services Professional
Job Code 3401
FLSA Exempt
Union Status  

 

Job Overview

Perform activities related to recruitment, retention, and delivery of academic services to students in support of University enrollment management goals.

Typical Functions

The duties listed are not all-inclusive. Duties assigned to individual employees may vary.

Perform activities related to recruitment, retention, and delivery of academic services to students in support of University enrollment management goals; use judgment in prioritizing work and in decisions regarding application of methods and operational processes; assist in or plan and develop short-range strategies; develop programs, initiatives, processes, and procedures, within established guidelines, designed to support students, promote University academic, cultural, and extracurricular strengths, maximize student recruitment/retention efforts, and establish or enhance community relationships.

Provide detailed University and regulatory information; advise prospective and enrolled students and internal and external constituents related to financial aid, academic, student, campus, and community opportunities; provide policy and procedural instruction and guidance based on a comprehensive knowledge and understanding of University standards; ensure compliance with regulatory requirements.
 
Coordinate programs, projects, and activities for enrolled or prospective students; conduct information sessions, personal interviews, and group presentations; administer and monitor service delivery; may serve as a University representative at internal and external events and activities.   

Perform data management functions; maintain files, records, and databases that may be confidential in nature using standard software applications; review and evaluate applications, forms, and data; may make final determinations on outcomes.

May provide administrative supervision to University staff and/or functional supervision to designated employees and/or affiliates.

Minimum Qualifications

Education and experience equivalent to: 

Bachelor's degree and two to four years' related experience required.